Great item for full cleaning of the house or even business.
1 November 2014
Summary: If you want a simple steamer don't go for this. It's got great accessories but you don't have any way to know what your steam number is on there is no dial indication ... Trial and error. Floor cloth is a total failure drenches the floor even on minimum . But once you use it you can't send it back so stuck with it. It does do plenty though it's a master steam cleaner not a general turn it on and quickly clean the floors!
Summary: Moving house and wanted to leave everything as clean and sparkling as i could. This was my first (and last) steamer purchase. Very disappointed with its performance, Having spent time reading instructions, assembling, allowing time to heat up and be ready to use, I was left feeling frustrated at the lack of performance. Old fashioned elbow grease was a much more effective use of my time and the result was as good if not better than the use of the steamer.
Summary: i didnt like that when i built the main steam mop it felt like it was going to snap in the middle connection to me it should of been one piece of plastic or even better metal. the accessories were fine nothing wrong with them but the attachment you can use of the cook to clean would last more than 2 uses maybe 3 at a push
Pros: compact, lots of gadget heads, steam powerful enough to remove tough grease stains, plastic for attachments not that strong
Summary: We purchased this steam cleaner to clean bathroom tiles. It does not clean them and was a waste of time and money so we returned it after 48 hours. There is a conflict of information in the instructions and the pressure control knob is ineffective with no obvious minimum and maximum positions. I would not recommend this item. John Lewis, as per usual, were excellent and gave us a full refund.
Summary: Actually enjoyable to use - even though you're cleaning, as it's powerful enough and effective. Brought an engrained with grease oven-hood back to 'new' and very effective on laminate floors and tiles. For carpets it refreshes rather than strictly cleaning them.