I am thoroughly disappointed thus far with the product and how a very ...
3 weeks ago
Summary: Before the one year warranty has expired the agitator and components burned up. Panasonic has expected me to go way beyond limits so they can honor their warranty ie, their nearest service center is over 1.5 hours one way from my home, they expect me to pay for shipping to this service center if it is too far to drive. Both outcomes cost me almost as much as the vacuum itself.
Summary: I had seen a few negative reviews re: motor overheating but I assumed they most likely used the vacuum for much larger areas than I would be...plus there were a lot of really positive reviews which made me feel better. I absolutely loved this vaccuum when I first got it... I live by myself in an apartment, no kids, no pets and might vaccum once a month. Literally the 3rd or 4th time I used it, it shut off after 10 minutes of vaccuming.
It is AMAZING! This vacuum has sucked up so much that ...
10 August 2014
Summary: I've just received my new Panasonic vacuum and used it once. It is AMAZING! This vacuum has sucked up so much that my old vacuum was missing. I'm disgusted that my old vacuum (that was way more expensive than this one) wasn't even doing its task. This new Pamasonic has fluffed up my carpets! When I first took it out of the box it seemed pretty cheap but it was inexpensive and it works amazing! This vacuum has already set a new standard for me for vacuums!
Summary: It has great suction. I have a little concern about the plastic latches and some of the other plastic parts because plastic like that seems so breakable but I guess it's a strong plastic, hopefully. The bottom is messy to empty and I'm still trying to learn how to clean the whole canister.
Summary: The engine failed after 1 month of use. It is currently being repaired under warranty, but that required mailing off the vacuum (Panasonic says they will cover the cost of that). It's been a few weeks; we don't have the vacuum back yet. That said, it worked very well in the time we did have it--hence our willingness to go through the trouble of getting it repaired.
Excerpt: Like the vacuum very much. easy to assemble. could use a longer cord, but that is only for my convenience...for some it would be adequate surely. but it sure is easier to use than a non-wind. I'm pleased with it all Easy to empty..
Pros: Easy To Install, Easy To Use, Good For Carpet Use, Reduces Noise