Summary: After 2 mos the button on the telescopic wand broke. Contacted customer service and was denied a replacement part as they said it was a disposible part. No I said those are filters and bags. So then denied as its too old. No its less than 2 mos old. Then denied as cosmetic. Wrote a stern letter and sited the 1 year warranty and part was delivered quickly. Bottomline its a little tempermental and customer service on phone is worthless.
Summary: Here's the product description for the Panasonic "OptiFlow": Powerful "Bag" Canister with 12 Amp Motor, 28 foot Power cord w/Cord Reel OptiFlow System with separate large bag caddy for easy emptying of dust and 20% more use of bag Power Nozzle with Overload Protection reset, Bare Floor switch on handle Tools on-board which include: Upholstery, Floor and Combo brush, crevice tool, motorized mini power brush and (2) chrome wands Measures 21.5" (L) x 12" W x 8.75" (H),...
Summary: I've only had the vacuum for a week and there are some things I like and some things I don't. Pros - It has very good suction and picks up a lot of dirt. I love the cord rewind too. Its pretty easy to change to the mini power brush. And having the ability to switch from carpet to floor right on the handle is awesome. Cons - The edge cleaning on the power nozzle sucks! I have to pull the dirt from the wall edge to the line of the vacuum to get it picked up.
Summary: This product is really too heavy to handle easily. Even a 10 minutes cleaning will make you tired enough to rest for a couple of hours. The electric motor head makes it really heavy. Also its suction is too much. We have Rugs and carpets and this vaccume is really good for the ones need to have their place completely cleaned.