Summary: Purchased the vacuum 4 months ago and soon learned that the small air-powered brush for cleaning small areas wasn't working well. Now it has stopped completely. The impellor spins great but is loose on its shaft so no power is transmitted to the brush. The brush is clean and spins readily.
Summary: Stick with a great brand like Miele. Hoover, Panasonic, Shark, and Dyson just don't clean as well. I was very dissappointed with this OptiFlow canister vacuum. Very plastic. But you get what you pay for.
Summary: I bought this due to I needed a vacuum for the new hi pile soft carpet we just had installed and our old vacuum would not work with the hi pile. When I opened the box and started to assemble found on piece of the plastic holder for the wind turbine broken and the plastic in general seems cheap.
Summary: I bought this vacuum about two (2) weeks ago. I was so excited! The cool color combination and the new vacuum smell: EUTOPIA! I could not wait to try the special stairs attachment. I put my vacuum together and went straight to my stairs....
Summary: Had owned a Panasonic vacuum for many years and it finally slowed down and died. Looked around for a replacement and this one had favoraable reviews and carried the Panasonic label, I expected quality but when I got it out of the box the accesories compartment would not open.
Summary: I confidently purchased this vacuum cleaner after reading some positive on-line product reviews. Buyer beware! Panasonic's customer service on vacuum cleaners is absolutely non-existant unless you happen to live in a large metro area.