Summary: Great vacuum. Picked up everything in one run. Looked at reviews of many vacs and this was highly rated especially for tile and wood floors and low caroet which is what I have. Have a Sharp and this better.
Summary: Vacuum was made mainly of plastic and seemed if you opened the top to get the tools the top would break off after a few uses. I was very disappointed because I have had a panasonic cannister vacuum the worked for 30 years and then the part necessary to fix it was not available.
Summary: I purchase this vacuum from Incredivac through Amazon based on positive reviews. I have a very small apartment so I have not used the vacuum much at all. It died while I was using it, 2 months old. I contacted the seller for advice and he wrote back simply one line, just to get it repaired.
PRONE TO EARLY MOTOR FAILURE- PANASONIC WON'T HONOR SERVICE CONTRACT
John A Mazovick, Amazon
29 April 2014
Summary: The suction and cleaning ability of this vacuum is good. However when the dust bag gets half full cleaning performance goes down considerably, even with the so touted Panasonic Optiflow. This problem is especially true when using the Panasonic Hepa Dust Bag.
Summary: I received this vacuum and it did not work. It was defective. The company I purchased it from will not return it and Amazon will not do anything about it either. So I am out almost $300 with a vacuum that doesn't work. This experience has been a nightmare and I feel cheated.
Summary: I bought this vacuum based on other buyers' reviews, but today I received an email from Panasonic, saying I'd better buy an extended warranty because twenty per cent of these units fail. Not a good track record. Now I'm thinking I should return it.
very bad service on warranty work: see also review from Eric in June 2013
Helen Alida Schleyer "Alida Schleyer", Amazon
25 March 2014
Summary: The vacuum itself is good, I have no complaints. But less than 6 months after purchase, the telescoping mechanism on the floor cleaning attachment just broke.It wasn't dropped or treated roughly at all, I was just pushing it over a wood floor (no resistance whatsoever) and it just snapped, and now...
Summary: This is the second order I make of this product and both have been faulty. The first one that wand didn't lock in the floor tool. This one's hood does not close. This talks pretty bad of panasonic!...
This product and the company sucks! Don't buy from Panasonic.
27 January 2014
Summary: I bought this vacuum last year and within less than 8 month the piece that connects the canister to the hose, broke into two pieces. The electrical wire is showing significant wear and tear also. I called Panasonic and explained to them aout these defects since the unit was under warranty.