Summary: Purchased the vacuum 4 months ago and soon learned that the small air-powered brush for cleaning small areas wasn't working well. Now it has stopped completely. The impellor spins great but is loose on its shaft so no power is transmitted to the brush. The brush is clean and spins readily. So I have now spent 3 days trying to get service or a warranty replacement for this "air turbine" brush. The Panasonic phone numbers are not helpful.
Summary: Vacuum was made mainly of plastic and seemed if you opened the top to get the tools the top would break off after a few uses. I was very disappointed because I have had a panasonic cannister vacuum the worked for 30 years and then the part necessary to fix it was not available. This is the second panisonic cannister vacuum that I had to return. The first one I ordered as we attemped to attach the cord to the wand, a small piece of plastic broke off.
Summary: WOW!This canister has it all and then some!I have 4 furry shedding cats and its a pain to keep up with the fur.this vac is murder on fur and any floor debris,and it never misses or spits it out,and their is no dust leakage due to the excellent Hepa filter and bags.This has all the attachment I could ever need onboardI I snapped it together in 10 minutes,it is very sturdy and well made,connections are good and tight.The hose is not flimsy and swivels ,so you get every...
Pros: Inexpensive, Compact, Easy to use, Durable, Exceeded expectations, Convenient
Summary: My wife is very happy with the vacuum. It is mobile and has powerful suction. The only improvement she would suggest is if the vacuum could be lighter. Too early to tell the durability, however, all of the other Panasonic purchases we have made have been very durable products.
Summary: It had very good suction. I put parsley flakes near the baseboard and it sucked them all up with the regular floor tool, not the crevice tool. I was uncomfortable with the part of the canister you raised to get to the attachments. It was 'soft'. I felt like it might break eventually even though they specified it was okay for that lid to come off if pulled up too hard. You can just put the lid back on. It was a bit heavier than I liked. All in all not a bad vacuum.
Summary: but it seems to be fine. I just have to get used to a new approach to cleaning as I can complete virtually all steps in one room before moving on and with my old upright I used two different machines in each room.
Summary: First all my vacs at home & in my 17 year cleaning business have been & are Panasonic. I have the MC-UL915 to use on a daily basis. I got this model because of the swivel head. Church I clean has replaced pews with chairs. Bad idea for cleaning. Anyway. First Saturday night I tried to use it I sat it down gently & the lid to bag fell completely off for no reason. Took me entire Sunday morning & many scratches on my legs to FINALLY get it back on.
Summary: I purchased this vacuum because the one I had was a cumbersome upright. Although I've only used it twice since purchase, I am very pleased with its overall ease of use and performance. From the on/off switch on the handle to the self contained storage caddy for extra tools, this vacuum is efficient and convenient. I like the functionality of the 360* hose and the power cord is long enough for me to cover a very large room and part of another.