Cons: Don't buy it. These Neato vacuums last only about a year then start showing problems. Either you need a new battery pack (costly) or they simply stop working. Neato customer service is terrible who stops respnding after one or two communications. I got one for a friend and one for myself. Mine is completely dead. My friend is already compaining about the shortened battery life.
Summary: For peace of mind watch it closely the first time you use it then you can relax and forget it next time. It really does "see" stairs and find it's base but maybe put the dog's water dish on the counter while using.
Summary: I just got my Neato in the mail today and fell in love with him (I say "him," to defy gender roles) almost immediately. When I first plugged in the charging station, he nuzzled up to it like it was ready to snuggle--not really a performance factor, but really cute to watch. When I got back from the gym, he was fully charged and was ready to attack the floor. I have old wood floor everywhere, including the kitchen, with a few throw rugs and lots of cat toys.
Summary: I purchased one of these and it would not charge. I spent 30 minutes on the phone with Neato checking everything and they told me it was defective. I also learned that these models only come with a 90 day warranty vs. 1 year with the new ones. If you shop around, you can find these new for around $219. I would recommend getting a new one with a better warranty and no prior issues.
Summary: Excellent device: we live in the future. This little robot sucks up lots of dust and other unwanted stuff from the hardware floors, rugs, and carpets around my house. It's vacuum is quite powerful (and noisy). The motion algorithms it uses are sophisticated - there is nothing apparently random about its coverage track in each room: it's methodical and effective, not to mention mesmerising to watch, as it negotiates objects like chair legs, shoes, anything else lying in...
Summary: I was very skeptical when my husband bought this vacuum, but I am amazed at what it can do.......and what it manages to find. Under my bed has never been so clean! Highly recommend Neato because it is NEATO!!!