Summary: Neato Robotics makes a product that is not built to last. I purchased a brand new Neato which only lasted 3 months. I then received refurbished models which consistently had problems. Calling customer service is also a waste of time - they are not helpful at all!
Summary: I gave my mother my first Neato because we found that it will vacuum across her carpet that has black in it. Two other brands wouldn't go on the black. So I got myself one to use on my foyer area that has a black throw rug.
Summary: I have both the Neato and the Roomba, so I can compare. The Neato vacuums better. It picks up more dirt, and picks up dirt that Roomba left behind. However, Neato get's stuck more often than Roomba, and therefore cannot finish a room without help.
Summary: The Neato joined my two Roombas and easily outperformed them. It's a clever and efficient unit that really helps reduce the time between deep cleaning with a regular vac. I would have given four stars but for a couple issues.
Summary: OK so was not expecting a gem when I opend box after all it even tells you that color may vary and its refurbished So that means there will be scratchs and mabey different colors but for the price I'm cool with that So I charged for 12hrs liked ur supposed to and then pushed the green button and oh...