Summary: I had my first miele for 18 years and the engine was still going strong but it was time for a change. This new one is smaller, lighter and just as amazing. The only bummer is my old one had a much narrower hose while the new ones are larger so it's not as comfortable to use the hand wand. But still the only vacuum I will ever use!
Summary: Call the Miele Onyx another success of German engineering! I have a cat, so I regularly vacuum floors (tile & carpet) and furniture. So far, this little vac has handled everything well: the cat dander doesn't stand a chance. Because it's small, the vac is fairly easy to handle on stairs. Adequate cord length, and a clever system for easy storage where the end of the handle hooks into the canister to hold the handle & pipe upright.
I am thrilled with the Onyx so far and would recommend this to anyone with carpeting or hard flooring
H. White, Amazon
26 July 2014
Summary: I have had a second hand Miele for the last 10 years that finally conked out. I'm sure it could have been fixed but it was time for a new one after all of these years. I have never lived with carpeting before, until this year. The roomba just wasn't cutting it with 2 kids and 2 cats and a dog. When I opened the box I was a little worried about the construction and weight compared to my older machine, but then I turned it on!
Summary: I've owned this model for about two months. Was purchased at a Miele retailer. Was told this model is "one better then the middle of the line". It has some advantages and disadvantages. First, it's noticeablely quieter then any canister vac I have ever owned. Second, it's very lightweight and easy to pick up and carry from room to room. Third the bags are easy to replace with clear arrows indicating how to put them in. Now what are the problems...
Summary: Easily the best I've owned. I love it. My wife loves it. My kids love it. My Pets love it. What else can be said? This model has the automatic cord retractor, that the lower end models dont. I say, spend the money, get the retractor! This professional carpet cleaner did this AMA on Reddit and he talked up this model as one of the best. He was right.