Summary: I've owned this Nov 2013. One of the worst most expensive purchases I've made. So hard to pull around in carpet! The handle and hose are so hard to maneuver and I end up flipping the whole canister over all the time! Today I am taking it into the shop because the brush motor has stopped working.
Miele vacuum needs repairs at 15 months and doesn't seem like it will last long enough to justify the cost.
26 October 2015
Summary: Similar to many other buyers I too researched and decided to go with Miele - for our new vacuum. I bought this 15 months ago. I immediately liked the articulating foot and the quality of the brushes it was very nice to use and effective in cleaning our hard surfaces and our rugs.
Summary: So far I have to say this is the worst purchase I have ever made. It is expensive so one would expect good results, but we have yet to get a good cleaning job. The head spits dust among other problems. Maybe it is us. Perhaps we are just not smart enough to use it.
Summary: This is the first Miele I've owned. Before buying I did a lot of research and read through a lot of the reviews on here, so I was concerned that the carpet head might be obnoxiously noisy or just not work.