Summary: I have had my vacuum for about a year. I have mixed reviews about it. Pro- it sucks up great, easy to handle, Hepa filter keeps the dust out of the air. Con- it is constantly getting clogged. I have to clean the blocked hose out at least once a week. There is one spot that is hard to get at that has a turn that gets clogged. Now in all fairness we have a lot of dog hair that gets clogged in the vacuum. The handle is broken and can't stand up straight.
Excerpt: Purchased the Twist several months ago. The unit began clogging and hair collected on the beater bar requiring the vacuum to be disassembled to dislodge the clogs and the hair had to be cut from the bar. I recently had the unit serviced for the same problems. The authorized technician told me the vacuum did not have sufficient suction to pull the hair from the bar and to force the dirt into the bag. E-mails to Miele were ignored.
Summary: Purchased the Twist several months ago and early on we began experiencing clogging problems and hair collecting around the beater bar. These problems required disassembly to dislodge the clogs and the hair needed to be cut from the bar. I recently had the unit serviced by an authorized technician and was told the unit did not have sufficient suction to pull the dirt into the bag and off the beater bar causing the problems.
Summary: I bought this one a few months back and it is wonderful. It works really good on both bare floors as well as carpet. It picks up everything, pulls the pile back up and makes carpet look new again. I wish I had it over the last number of years when I was using the cheap upright vacuums. They were worthless. This one is marvelous.
Pros: high quality, effective, quiet, reliable, easy to use, met my expectations
Summary: I've owned my Miele for 6 months now. After suffering through Kirbys and Hoovers through most of my life, it's such a pleasure to have an effective vacuum cleaner that doesn't deafen me every time I use it. The Miele S7 Twist is quieter than any consumer-oriented upright vacuum that I've used. (Its noise level is more on par with that of a Windsor commercial vacuum cleaner). The vacuum works very well on carpet and reasonably well on hard floors.
Pros: high quality, effective, quiet, reliable
Cons: The swivel-hook for the cord keeper is very tight
Summary: I can plug this machine in once to a hall outlet in the middle of each floor of my house, and do the whole floor--long cord. Excellent carpet and bare floor cleaning--the swivel feature makes it easy to reach corners.
Pros: Good Hosewand Length, large capacity bag, Long cord