Summary: Purchased this vacuum with the large power head as I have both hard wood and carpet in my home. About one year after my purchase the large power head broke. We have a local Miele repair shop who explained it was not fixable and would need to be replaced. This is a $300.00 part (look it up). This added to the fact that the bags were $24 dollars for 5 and the hepa filter was $50 you can imagine how upset I was when the power wand broke about 6 months later.
Summary: Mieles are the best vacuum I could find and this one is very nice. As a side note, I ordered the older model Capricorn to save a few hundred dollars on the price, but what I got was the Uniq, the newer model. Not complaining, but this review is not for the Capricorn but for the Uniq. Love everything about it, especially that they put the on-off switch on the handle and the cords inside the tubes so you don't have to plug and unplug when changing to the powered brush.
Summary: I was considering a Dyson and the Miele S5981 Capricorn. After reading online reviews and perusing video comparisons I went with the Miele. The vacuum is surprisingly quiet for the tremendous amount of suction generated. Having experience with my trusty but extraordinarily loud, Hoover Windtunnel, I didn't think the Miele was generating much suction since the noise level was abated to such a great degree.
Summary: It works ok on carpet, doesn't suck up the small crumbs on hard wood floors. After a few months it started shutting itself off every 5 or 10 minutes. Looked online and found others having the same problems. Something about a circuit board in the handle getting zapped. Contacted the Amazon supplier, they sent me to Miele. Miele sent me to a service center who told me they don't want to support people who buy online. Then he tried to sell me bags and hepa filter. Nice!
Summary: I have to confess: I have never written a product review before. I purchased this vacuum about 4 months ago, and loved it right off the bat- Cleaned the carpets so well, so easy to clean under beds. Easy to maneuver, excellent quality and well thought out design. Works great to vacuum cars as well. I also have to admit that today is the first day I have changed the filter bag, and now I am more in love with it. Incredible.
Summary: I can't believe I have never reviewed this! I purchased my Capricorn in the middle of 2010, so I have had a few years to REALLY play with this. I had a refurbished Kirby for the past 10 years, and this was my first canister vacuum. I LOVE the canister over the upright. I think it makes it so much more than a vacuum due to the ease of use of the attachments. Being able to pop off the head and use the hose to get a cobweb or dust the baseboards..
Summary: We have had numerous top-rated (by Consumers Reports) vacuums, mostly Kenmores, and they all failed prematurely (my opinion) due to low quality of manufacture. The last Intuition failed at the powerhead after a couple of years. The electrical connection would not stay together and the head would start and stop in use. Finally the cheap plastic moving parts just cratered. I tried to order replacement parts and learned they were back-ordered with no estimated ship date.
Awkward handle makes using accessories a pain, but
timothy bell, Amazon
19 February 2013
Summary: I bought a S5 series vacuum two years ago(you can see my review if you look at the Earth Model.) Not all vacuuming duties require a powered hose which is too short, heavy and awkward to use with the included accessories. So, I thought I would share something I did to make my expensive vacuum twice as useful(Miele are you listening?
Summary: I didn't quite believe the vacuum would be as quiet as advertised in the product description. When using it for wood floors, it IS whisper quiet. on the lower settings, I can barely even hear the vacuum. When vacuuming carpets, the unit is audible but no where near any vacuum I've owned before. I even prefer it to the central vacuum system that runs in my house - low noise and no giant hose to lug around. Also of note, this baby turns on a dime, so to speak.
Summary: Where to begin.. I hate this vacuum - the cost, $$$, mediocre suction, cheap attactments, cumbersome, over heats & shuts off, clumsy to use, a nightmare to store as the hose is bulky & stiff ( like storing an alien in your closet), major expensive bags & HEPA filter, doesn't work any better than my 8 lb. Oreck upright. Would never recommend this to anyone. The first few times I used this vacuum I realized purchasing it was a huge mistake.