Summary: I finally caved in and purchased this vacuum after 2 other vacuum models failed to do the job. I can finally clean my rugs without the suction being too strong or wimpy and also clean the hardwood floor. The complaints I do have about this vacuum are: the lack of a handle/gripper makes my hand sore after a few minutes; why it doesn't come with a HEPA filter - that was a total bummer to find out b/c now I have to shell out an additional $50 (then at least add the handle...
Summary: Overall a good product. Happy with the cleaning and quietness, Stows away well. My concerns would extend to the balance of its use. The balance of the machine will recognize that the body will pitch and roll during use. Would also appreciate a spare bag included and the option to get a HEPA filter standard or at a bargain price on the piggy back purchase. Overall. I would give it a 7. Could and would be 9-10ish with some adjustments.
Excerpt: Maybe I should give this a 5 star rating....it really cleans very well. There are 3 things that I don't like: the cord is too short; I would prefer the on/off switch be in the handle and operated by hand rather than my foot; there needs to be a place in or on the sweeper to store the floor brush when I am using the power brush, so that I have it immediately available, just like the other tools.
Summary: I remember the "good old days" when a quality canister vacuum cleaner can be purchased for under $100. I bought a Eureka. When that broke down after several years of usage, I graduated to a Royal Power Tank with a 4.5 hp motor. I once witnessed a demonstration of its powerful suction. A dust bag fill with sand was inverted ninety degrees - not one sand particle dropped to the floor. . I purchased two through the years. The first lasted over 25 years.
Summary: It is a great vacuum, it work very nicely but... The electric hose is heavier than he non electric one and significantly heavier. My arm gets tired more quickly. I got a canister to avoid having a heavy weight on my arm, but his one is heavier than expected.
Summary: I love this vacuum! The only problem is the attachments are costly. I do not mind paying for top dollar for a top product. But, after I have already spent $500 with this company I feel like any additional attachments that I buy should at least be discounted. I have four dogs and I need the power carpet attachment. But I'm not sure I want to spend another $250.