Summary: Although this vacuum has plenty of suction (a positive), it has a few cons that make it dysfunctional as far as I'm concerned. They are: 1. The vacuum is wrongly designed for its weight. It is relatively light weight, but has the wrong proportions relative to its weight.
Summary: I had to send back this vacuum cleaner. I had done my research thoroughly, however, there is a powerful "wind tunnel" which blows a tornado out of the top of it. What that did was to stir up ALL the dust that was already in the room -- which wasn't so much, but enough to make it hard for me to...
Summary: The rotating brush tool doesn't work on my (1/8 inch pile) carpets; it jams and doesn't spin. Then, after three months, the telescoping wand broke (won't latch) so it's effectively useless. The warranty is crap too...
Summary: These units have a common problem with the cord winder. Ours died after the electrical contacts on the cord winder stopped functioning, rendering the unit useless. It would no longer start. The replacement part costs $150 + labor. I'd expect more for a $500 machine.
Summary: The unit runs quietly and seems to have good suction. However the carpet vacuum attachment is quite narrow and the beater bar doesn't run. Even with just a small string or lint build up, it jams and keeps the motor from spinning the beater bar.
Summary: We just moved into a new house with hardwood floors. We have two australian shepherds. I choose this vacuum based on reviews from other people with hardwood floors and pets. When vacuuming carpet or hardwood all the pet hair catches in the roller and has to be constantly cut off and removed.
Summary: I bought this vacuum cleaner about a year and a half ago. It is without a doubt the worst vacuum I have ever owned. My carpet is somewhere between low and medium pile and I have two indoor dogs, a husky and a pug.