Summary: It is obvious from the repacking that this was already opened and assembled. If it was returned without problems I'd have expected it to be examined and repackaged so as to appear in good shape. I will assemble and try it out but I'm dubious from the start.
Summary: I have bought several Hoover Wind tunnel vacuums over the years. It's the best sweeper out there, however this one doesn't even compare. It's constructed of cheap plastic. I've had it one week and had to put the belt back on three times. The suction is no where near the other wind tunnels I've bought. Not impressed at all.
Summary: Cleans flat surfaces (hardwood & tile) as advertised - great! The on/off roller brush switch really makes a difference. All tools and switches are handy and easily accessed. This value for the price is incredible. I reviewed bag type vacs in consumer reports prior to my purchase and so glad I did. Couldn't find this particular model locally so ordered on line - saved gas and got it quickly and as promised.
Summary: The vacuum arrived earlier than promised. When I opened the box and assembled it the foot pedal used to shut off the roller brush did not work. I called Hoover for help and the lady could not help me. She told me I had to take it to a service center 20 miles away. I was thinking why not just return it? but I did take it to the service center. The technician tried the pedal and it did not work for him either.