Summary: Way too heavy for packing up stairs, floor height adjustment knob was so stiff that pliers were needed to turn it. The hose length advertised was overstated to say the least - not as convenient for cleaning stairs as advertised.
Summary: Received the vacuum on the date promised, assembled it per instructions, but alas it was defective. On any carpet setting, when I attempted to vacuum a bare floor the cleaner head was sucked down so hard that I could not move the sweeper - like it was glued down to the floor. Upon examination , I found the adjuster cam on the bottom plate was broken off (missing) and there were no loose parts in the packing box.
Summary: After cleaning the carpet I realized how badly my vacuum was working. I had saved Consumer Reports, the Wind Tunnel I purchased was the best overall. Went to Amazon to price, then ot Walmart. Saved $50 at Walmart. Shipping was incredibly quick. Very, very pleased all around!
Summary: Wound up returning this product. Was dissatisfied and called Hoover - they referred to service center who said nothing is wrong - this is just the way the product works - do not recommend for anything other than very flat carpets. Height adjustment made absolutely no difference. Very, very dissatisfied. Wal-Mart did take back with no problem.
Summary: A very effective machine with easy to use height adjustment and clear markings. No dust or irritants escape to the room or annoy the user. Easy disposal of bag. Amazingly quick deliveryby WalMart.