Summary: DON'T BUY! I bought 1 and in 6 months the motor burnt out. Thought it might be defective so I bought a 2nd one because I love this vacuum but it too burnt up in 6 months. This last time I wasn't even moving with it. I was using the hose.
Summary: So frustrated. I did all the research and settle on this vacuum. Seems like there isn't a great, reasonable vacuum on the market. But this was as close as it got. It arrived with the self-propel feature not working and smelled like burning rubber when I turned it on. Called Hoover. Got very poorly trained individual in customer service. Rude, unhelpful, took forever, not very polite. Said it was probably the belt and they would send me a replacement belt.
Summary: This vacuum was incredibly disappointing! I'll start by saying I have a home with hardwood, tile and carpet and was looking for something that could work throughout the house. I originally purchased the Hoover Platinum bagged vacuum that comes with the separate canister. I love that one on the carpet and love the attachments. However it wasn't amazing on the tile and wood because it doesn't have the brush on/off switch.
WAS READY TO BE PLEASED - THOROUGHLY DISAPPOINTED!!!
TRANQUIL IN NEW JERSEY, Amazon
10 September 2010
Summary: Well, where does one start, I mean, after all...it's just a vacuum cleaner for gosh sakes!! My wife and I have had many vacuums and after the last one, we did what everyone does, researched the web and came up with this Hoover vacuum. It was well reviewed (Consumers Report, etc.) - but with issues. The choice was either a Miele or this - we decided to economize. The order was placed and it arrived two days later.
Summary: I bought this vacuum based on the favorable reviews here and from Consumer Reports. When it arrived, I immediately put it together (there is some assembly involved requiring a Philips screwdriver) and then started vacuuming. I was just about beginning to fall in love with the selfpropelling feature and the thorough vacuuming results, when the machine began smoking badly on the left hand side where the wheel sits.
Summary: This vacuum cleaner is about as loud as an electric angle grinder. It will cause permanent hearing damage if you do not wear hearing protection while using it. Go buy from a company that cares about their customers!