Summary: I am very pleased with may new vac. I love the furniture brush roller attachment. Does a great job picking up pet hair. Also, I am pleased with the power of the unit. It is just as good as my $1,500 Rainbow vac and I don't have to deal with the water.
Summary: I am just about to throw a $250 vacuum in the trash. This machine cannot possibly have more than 25 hours on it. I had to bring it for service after the 1st use. I was told it simply needed a belt. The problem is, this vacuum just isn't powerful enough.
Excerpt: You would think an anniversary "anything" would be something special. This isn't. Originally I was looking for a vacuum with two prerequisites: a good HEPA system and venting out the top of the unit. This canister offered both.
Summary: Bought this only because only Kenmore service centers can work on Kenmore vacuums. I should have just gotten my 6 year old Kenmore vacuum fixed. This vacuum didn't last a single year. If there is worse customer service than Hoover I have not yet experienced it.
Summary: Would love to comment on the vacuum but after two tries, we couldn't get one delivered to the local Wal-Mart without the packaging being torn and broken handle parts sticking out-packaging was damaged in the exact same place...twice! We'll try Sears.
Summary: I opened my vacuum to find a very cheap plastic toy like vacuum. It is not worth the money I spent on it. To top it off when I plugged it in, there was nothing. No sound, no suction, no nothing. It did not work at all.
Summary: I bought this vacuum largely based on positive reviews in Consumer Reports. What a disappointment. I agree with the all the other negative comments I have read here. The attachments are of cheap plastic and some don't stay on well.
Summary: I just ordered this vacuum after a lot of research. I was tired of the baggless upright that I have been getting the past couple of years. Anyway, this vacuum is such a pleasure! First of all, I have a "Marley" dog who is a shedding machine.
Summary: We've experienced the exact same thing as a lot of other posters - this is the worst vacuum that I've ever purchased. The handle broke twice from the cheap plastic and then something happened with the electricals. All of this within 6 months.