Summary: Purchased this on 6-27-14 and finally got around to using it today. It exceeded my expectations. This is the 3rd Hoover steam vac we have had in the last 20 years. The first one is still going except that the trigger needs to be replaced. Not much liquid comes out anymore. The second one is also still going but the motor gets really hot and it smells like it is burning. We have basically worn these two out by using them. No complaints about either one.
Summary: New out of the box easy to assemble. Pluged it in ,had good suction but the brushes would not turn. Looks like the brush rotator shaft was not hooked up to motor. Retuned unit to Walmart and ordered a different model.
Summary: This product really is worth purchasing. I couldn't believe how much dirt came out of my carpet and I just cleaned it a week before with my Bissell, which by the way broke down on me! The Hoover was so easy to use. And I love the two separate containers for clean water and dirty water. It's also much lighter and easier to maneuver about the room. Easy to clean up, too!