Summary: Based on the reviews I had high hopes that this would perform as well as my 1980's model very basic Hoover vac that finally died. However, I have gone through two of these vacs and they both failed, one in a matter of weeks (replaced under warranty) and the other after about a year of pretty limited...
Disappointing customer service. A rare Amazon experience.
Carmen M, Amazon
14 November 2013
Summary: The unit arrived without registration number plate attached. Contacted both Amazon and Hoover to try to register the item. No help from either. Amazon customer service said if I needed service under warranty, I could just show my purchase documents to repair shop. Not very good second effort.
Summary: This vacuum cleaner is solidly built and pick up any dirt it rolls over. It's light and easy to use and has a simple attractive design. The only down side is the cord, which is industrial weight. So it will never wear out, but it's a little heavy for my older mother.
Summary: It's simple. It's a vacuum for all carpet. It has no hose/attachments, and it doesn't 'auto adjust' low enough to vacuum hard floors, but that makes it light and durable. If you have a lot of carpets, I'd say get this and a canister.