Disappointing customer service. A rare Amazon experience.
Carmen M, Amazon
14 November 2013
Summary: The unit arrived without registration number plate attached. Contacted both Amazon and Hoover to try to register the item. No help from either. Amazon customer service said if I needed service under warranty, I could just show my purchase documents to repair shop. Not very good second effort. The vacuum works fine, but when I turn it off to move to another location, cannot turn it back on for about 20 minutes. Very frustrating.
Summary: I have been through a ton of vacuums and this is the best. It is extremely lightweight so you can carry it up and down stairs with no strain, and it cleans better than vacuums that cost three times the price. It is solidly built and simple to use. The only reason I'm giving it four stars instead of five is the cord is an extreme pain in the you-know-what. It is so heavy and long that manually wrapping it up when you're through vacuuming is very cumbersome.
Summary: This is a fantastic vacuum. It's not pretty, but it cleans thoroughly with little back and forth. The extra long cord enables us to clean each floor of our 1500 square foot condo without plugging in in each room. It's also light enough to carry up and down the stairs with ease. Speaking of ease, it's easy to push unlike our previous Oreck. In fact that's the reason we bought this new vac which also picks up dirt more thoroughly.
Summary: When you consider the price of this vacuum vs a Shark, Dyson etc, it's a real bargain. Quiet, light weight, easy to maneuver and get in tight places. Nice carrying handle. The suction is commercial grade, it will pick up anything with out missing a beat. It's a smaller amp unit, but don't let that fool you, those amps are used very efficiently. The construction is first rate-made to with stand daily duty, and will surely outlast a Dyson, Shark etc.
Summary: This vacuum cleaner is solidly built and pick up any dirt it rolls over. It's light and easy to use and has a simple attractive design. The only down side is the cord, which is industrial weight. So it will never wear out, but it's a little heavy for my older mother.