Summary: Based on the reviews I had high hopes that this would perform as well as my 1980's model very basic Hoover vac that finally died. However, I have gone through two of these vacs and they both failed, one in a matter of weeks (replaced under warranty) and the other after about a year of pretty limited...
Disappointing customer service. A rare Amazon experience.
Carmen M, Amazon
14 November 2013
Summary: The unit arrived without registration number plate attached. Contacted both Amazon and Hoover to try to register the item. No help from either. Amazon customer service said if I needed service under warranty, I could just show my purchase documents to repair shop. Not very good second effort.
Summary: This vacuum cleaner is solidly built and pick up any dirt it rolls over. It's light and easy to use and has a simple attractive design. The only down side is the cord, which is industrial weight. So it will never wear out, but it's a little heavy for my older mother.
Summary: It's simple. It's a vacuum for all carpet. It has no hose/attachments, and it doesn't 'auto adjust' low enough to vacuum hard floors, but that makes it light and durable. If you have a lot of carpets, I'd say get this and a canister.
Summary: I have been through a ton of vacuums and this is the best. It is extremely lightweight so you can carry it up and down stairs with no strain, and it cleans better than vacuums that cost three times the price. It is solidly built and simple to use.