Summary: Button for the brissles to spin gets stuck and wont work. I thought it was because it was brand new and needed to be worn in but I've had it for a year now and it still proceeds to have this problem. Very annoying!
Summary: If you have a 3 story house, this vacuum is for you ! Light weight and easy to haul up and down stairs. If you have a German Shepherd, or any other ridiculously hairy animal then go for a DC 17 animal. I regret selling my first Dyson for this model. the lower duct hose only lasts about a year so be prepared to order another. This model does not touch pet hair like the DC 17 does. Spend a little more and get the DC 17.
Summary: Had a vibrating noise only when the brush was on. When I took the brush out to clean it you could see the obvious wear on the end of the brush bar and also on the End Cap Replacement for the Brush Bar. I read some reviews that said this might not be the noise and to call Dyson because the have great customer support. They do have great support and after a few questions we identified that this was part of the problem. This piece and the Brush Bar both wear out.