Summary: I bought the 23 Animal in January of 2012 and when I took it out of the packaging and assembled it, the vacuum worked flawlessly. When it came time to empty the container, I tried to push the button on the top of the canister but it never released the lid. I was a bit puzzled why this did not function as expected but I thought it was simple enough to just release the container lid from a tab attached to the lid.
Summary: I bought the dyson that I have wanted for a long time. It arrived in 2 days and I enthusiastically attempted to put it together. Unfortunately a small but very important piece was broken and in bits on the bottom of the box. I called dyson and they were helpful, sending me a replacement piece, but of course it will take 7-10 days to arrive... I was so close but now so far away!
Summary: I bought this Dyson cause I previously owned an upright version of a Dyson and loved how it worked. Easy to assemble but very annoying to store. Hose and tubing always falls down and the turbine head really does not pick up well on thick carpets. Works well on hardwood floors, ceramic, etc. If you are looking for a carpet vac this is def not for you. Brushes start to slow down immediately when the carpet is thick and will not pick up anything.
Summary: After reading all the great reviews I was excited about buying a Dyson. Ive always been the person to buy the cheap $100 vacuums, but always seemed to go through them really fast. So I decided that maybe putting more money into it I would get a great vacuum that would last a lot longer. I decided to get this because we recently installed wood floor on the main floor, so I wanted a vacuum that I could go from the carpet to the wood floors with ease.
Summary: After reading many reviews on lots of vacuums we decided to go with the Dyson Animal DC23. At first the shorter hose took some getting used to, but not a major issue. We like the small power head to use on the furniture for the hair our animals leave. Have only had it a couple of weeks but we're very happy with its performance. It has not lost suction and we have 2 dogs and 2 cats in our home, so it will really get a workout.
Summary: You pay extra for a DC23 animal because of the extra attachments. The machine does not have a place to store the extra attachments. This means they will get lost. Very bad design also for storage. The hose makes it almost impossible to store. If I had known about these problems I would not have purchased the dc23 animal. Not worth the price. Very disapointed. Would not buy another one.
Summary: this vacuum cleaner was making horrible whistling sounds while working (rubbing plastic parts of the handle). suction is good, but I expected more for the price. not whistling like cheap plastic toy.
PLEASE DO NOT waste your money (if you have carpet)
8 November 2011
Summary: I REALLY wanted to like this vacuum. I've had Dyson in the past and they were great. While it has some definite pluses, there's 1 big minus that I can't get over... THE "TURBINE" BRUSH DOES NOT WORK ON CARPET. My prior home that had almost entirely hard surfaces - and this vacuum rocked. My new home has 3 fairly low pile carpeted bedrooms, and I get frustrated every time I have to vacuum those rooms.
Summary: After vacuuming for less than 15 minutes, the little wheel on the front caster popped off. Dyson customer service recommended that I either return the machine to the seller or arrange to have it serviced. I returned the machine and chose not to replace it. Prior to the wheel breaking, I was very disappointed with the machine's performance. It did not "wow" me the way my old DC07 did (in the old days of carpeting - not our newer bare floors).
Summary: I've used a Dyson Animal upright previously and really prefered it's power to the canister. I thought the canister would have it's own motorized powerhead but I must have overlooked that detail. And frankly I don't know why it's not. The canister is great on my hardwood floors, vinyl and stairs and I can really get under furniture well, but the carpets really need the same power as the upright. I have 2 cats and one sheds a lot. Next time I'll buy the upright.