Summary: I received the vaclum and it work after leaving it pluged in over night, when I tried to use the unit semed to work ok (I just tried it for a couple of minutes. Later in the week we needed to use it, so we unplugged it and it worked the first time I pulled the trigger but trying it again it ran for less then a secound. I went on line and tried the solution they gave ( did not go to dyson). the solution I got did not work.
Great suction, love the unit. Mine just died after 5 years
6 June 2012
Summary: I don't need to re-iterate the battery life. At the 5 year point, it didn't last more than a few minutes. It has now lost all suction. It whines like crazy but doesn't pick up a stitch of lint anymore. I expected to get more than 5 years out of this unit after paying top dollar for it. The Dustbuster I replaced with this lasted twice as many years and was still working when I purchased this. Very disappointed.
Great Product ... Short Battery Life ... (Great for Honey Do's)
M. R. Ore "Tiburon", Amazon
30 May 2012
Summary: Great Product ... Short Battery Life ... (Great for Honey Do's) Folks - Gotta tell you that this is a great product as far as the performance, price, long lasting ??? This is where we have to advise that the battery life is extremely a let down that leaves our wives wanting more... (ya know) ... The unit I purchased in 2009 has most definitely stood the "Test of Time" . Nevertheless I am going through the second battery replacement and now going for a third.
Summary: I thought this handheld would have superior suction but it disappointed. A way overpriced handheld vacuum. I cannot believe how worthless this piece of junk is. If you really want this thing look for a refurbished one to save money.
Summary: Dollar for dollar, this has to be the worst handheld vacuum ever made. It's big, heavy, and a very wrong shape for a handheld vacuum. The suction is weak and the battery life is terrible. On the positive side, it is nice looking and it is easy to empty. The root cyclone technology is fascinating to watch. It just doesn't function very well as a vacuum cleaner.
Summary: I received this as a Christmas gift and it totally broke down on January 29th. Won't suck at all...or perhaps I should it really sucks. Buy a proven technology, not some piece of junk that some goof ball invented in their basement.
Summary: I love the upright but the hand held is absolutely useless. What good is a hand held vac if you cannot complete a simple job like a car interior or a stairway before it quits? The customer service for this product is non-existent. When we and also when our vacuum repair person tried to contact Dyson about the problem we were unable to get any response. Save your money. My $20 "cheapie" rechargeable hand held vac in the shape of a cow works better!
Summary: Dyson DC16 Root 6 Handheld Vacuum Cleaner I own two upright dyson vacuums and love them, so I ordered the DC16 Root 6 handheld even though it was more expensive than many handheld vacuums. I have had it for a year and used it a lot, but I don't like it. Mine may be defective, but its suction is less than impressive. I was also disappointed with dyson's customer service when I complained about it. I bought a $29 dirt devil today.
Summary: I have had this vacuum for about two years. In that time I have replaced the battery twice - VERY expensive and available only from Dyson. Now the unit is malfunctioning. It will run for about three seconds and then stop. Press the button again and it will work for another three seconds. I agree with an earlier review that the switch is a real hassle. I am one of those people who loves their Dyson upright. We have the Animal and think it is great.
Summary: This vacuum works great.... when it has power. Our battery on it died after only a few months. It went from ~6 minutes of running when we first got it to bursts of 30 seconds. I can get about 6 bursts of power currently. It starts red no matter what runs for 30 seconds then shuts off, let it sit for 10 seconds then it will run for another 30 seconds and so on. Never again am I buying a Dyson, overpriced and don't last!!!!!