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Dyson DC14
8.1 out of 10

Dyson DC14

Dyson DC14 Telescope Reach is an upright vacuum designed for all Read more

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Reviews and Problems with Dyson DC14

Showing 1-10 of 43
Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Durability 2
2.0
Appearance 2
2.0

User Review

stupiddyson, Walmart
12 November 2010
  • Summary: I was excited to get this product at such a great price. As soon as I got it home, I assembled it according to instructions, and began using it immediately. However, when I used it on my carpets (very low pile, mostly burbur rugs), it made a loud grinding noise, as if something was stuck on the brush wheel. I turned it over to check it, but nothing was there. I used it on the wood floors, no noise. As soon as it went on the carpets, the noise started again.
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Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Durability 2
2.0
Appearance 2
2.0

User Review

stupiddyson, Walmart
12 November 2010
  • Summary: I was excited to get this product at such a great price. As soon as I got it home, I assembled it according to instructions, and began using it immediately. However, when I used it on my carpets (very low pile, mostly burbur rugs), it made a loud grinding noise, as if something was stuck on the brush wheel. I turned it over to check it, but nothing was there. I used it on the wood floors, no noise. As soon as it went on the carpets, the noise started again.
  • Read full review
Overall 4
4.0
Value for money 6
6.0
Features 10
10
Durability 10
10
Appearance 10
10

User Review

Honey1103, Walmart
29 September 2010
  • Summary: Unfortunately this vacuum had to be returned. It worked great on hard floors, but it made a terrible grinding noise on our carpet and was difficult to push. I expected way better from Dyson.
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Overall 4
4.0
Value for money 4
4.0
Features 2
2.0
Durability 6
6.0
Appearance 6
6.0

User Review

janetleighflorida, Walmart
1 September 2010
  • Summary: While I agree I have never had a vacuum cleaner with such great suction, I found using it exhausting and hurt my back. I took it back, thank you Walmart. I have wood floors, large low pile area rugs and high pile area rugs. It would not hardly move on the high pile rug and was not user friendly when going from one pile to another.
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Overall 4
4.0
Value for money 4
4.0
Features 6
6.0
Durability 2
2.0
Appearance 10
10

User Review

DadTheEngineer, Walmart
19 August 2010
  • Summary: As soon as I assembled the vacuum I tried it on a bare floor and it seemed to work fine. I then switched the setting to carpet and tried it on an oriental rug and the belt immediately started a very loud clicking noise. Stopped the machine and checked to see nothing was tangled but there was nothing. Repeated this a few times on other rugs and carpet and got same result.
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Overall 2
2.0
Value for money 2
2.0
Durability 2
2.0
Looks 6
6.0

Loud Noise

Overstock
2 January 2010
  • Summary: I am very unhappy with this vacuum as it started making loud noises the third time I used it. We checked it out for obstructions and haven't found anything.The design of the front is also inconvenient since there is a part that sticks up too high to get under my kitchen cabinets, etc.We are returning it and will not be getting another one.
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Overall 2
2.0

Buyer beware

J. McCormick "jillnpete", Amazon
28 October 2009
  • Summary: I purchased this vacuum cleaner from Costco 4 years ago. Due to the high price I expected the materials to be of high quality. We have had several plastic pieces break off of the machine that make it impossible to use. The warranty has expired (mine was only covered for 2 years), so as far as I'm concerned it was not worth the price.
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Overall 2
2.0

floor scratching machine

Dmitri Markovitch "tromor15", Amazon
25 September 2009
  • Summary: I have had this Dyson DC14 All Floors for almost a year. This product (and possibly other Dyson models) seems to have a design flaw. Its base is too low to the ground. Specifically, a vacuum must have sufficient clearance, so that it will not trap and drag small debris that it cannot pick up. Dyson has the lowest clearance of any vac one can see on store displays. Its low clearance from the floor makes it a floor wrecking machine.
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Overall 2
2.0

Beater Brush/ Rotator Cracked On Mine in Less Than 5 Minutes. TWICE!!!

Omo Egbo, Amazon
17 December 2008
  • Summary: Read a lot of reviews and decided to take the plunge and spend the money on a DC 14. Went into Best Buy, and bought a "demo/open box" for $309. Returned home happy with my purchase and immediately started vacuuming. No Problems on the hard wood floors, I transitioned to the carpet and almost immediately heard a loud crackling sound from the brush housing. Looked and noticed it had cracked and warped at one side.
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Overall 2
2.0

Rug Beater / Rotator Cracked on mine too

MartyL "MartyL", Amazon
13 December 2008
  • Summary: Taking it back tomorrow - had it less the 1 month and rotating beater started making load noise. Rotator was cracked / warped as described in other reviews. Used about 3 times just on small area rugs - so I would say it was lightly used. Based on the number of reviews with this issue, I will return it rather than replace and consider a different brand.
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