Excerpt: We used this to teach our 8 year old son to clean up after himself (the couch crumbs, etc.) and it was great for a year and then it no longer charged. For that reason, I'm giving it only 2 stars. For the first year, it was 4 stars.
Excerpt: I would have rated it zero but that was not an option .... bought two at the same time ..... both stopped working at the same time .... no help from customer service (on hold forever when phoned or no answer) .... I will never buy a Dirt Devil product again.
Excerpt: The vacuum has cheap rechargeable batteries in it. It worked fine for a couple of months, but then the battery started draining faster and faster on standby. I followed the review comments and tried depleting the battery and charging them to full (for 24hours), but it made now difference.
Excerpt: As others have said, the battery does not hold a charge AT ALL. I've tried charging it for days, but it will only work for one minute, at most. It's disappointing, because I loved it the first few months of use.