Summary: Followed troubleshooting help from Sony rep which we confirmed there is no power going to the unit. The spindle does not move after depressing "start" and no electronic sounds can be heard. Inspection with a flashlight under platter and it looks to me like there are some electronic components missing. Too bad they don't have another one in stock or I'd review a working model.
Summary: I was so happy to find an inexpensive way to transfer my old albums, but quickly found that the software was difficult to use. Lots of "options" to separate tracks, that the software recognizes as one song, was very difficult to use. As a result I have several "sides" as opposed to "songs" on my Ipod. Another issue was that I couldn't get the sound to work with my PC. Despite trying several changes in settings, I couldn't get it to work.
Pros: Inexpensive way to transfer vinyl to digital.
Cons: Software is not user friendly, couldn't get sound to play through my PC AND it quit working after 3 months!
Summary: I purchased this turntable for my husband, to convert vinyl to the computer, but so far it sounds really bad. I am thinking I also need a pre-amp, but when I returned to ask at the store they claimed to never hear of any problems. When I suggested they read the reviews they just ignored my suggestion.