Summary: Piece of crap. The elements are set too high so toast burns easily. The resting position is very low and the lever to lift the toast once complete moves less than 1cm (0.4 inches) - making me wonder why they included it at all, since it does almost nothing. This means that in order to get toast out of the toaster I have to tip it over onto its side so that toast falls out (along with crumbs). Rubbish.