Summary: Not much to like about this toaster. It arrived dented. Slots are not long enough to fit a slice of bread unless it is the old fashioned size. Toasts unevenly, comes out with brown stripes. Big and bulky. If all you toast are bagels and english muffins, it is adequate. Definitely not worth the money. Wish I had purchased the Breville.
Summary: I researched the best rated toasters and came up with this one. It worked fine for two days and made good toast. The metal parts that hold the bread are so flimsy that they actually bent and jammed the unit. Amazon was great about accepting the return without the packaging.
Summary: This is a really nice looking toaster, but I wasn't expecting to have to try a bunch of tricks to get a decent slice of toasted bread. The only way that the bread toasts well is if I push the defrost button, otherwise, it comes out sort of toasted on the bottom, toasted on the top, and unevenly toasted in the middle. I don't remember having this problem with my $9.97 toaster that finally burnt out after years of use.
Summary: My sons gave this toaster to me. They did a great job picking one out. The bagel settings are great(slots nice and wide too), love the defrost mode, great to hit with frozen items like waffles, then toast them, they come out perfect. The feature I like best is that you can make smaller items like english muffins pop up higher so that you don't have to use the "fork method". Another great feature is the drawer that slides out sooo easily to clean out the crumbs.
Summary: Great Anniversary present for my husband. He loves tools and this is quite the kitchen tool!!!
** My old toaster you had to turn the control way up to get brown, this one you turn it a little past the halfway mark.
** Longer bread like Healthy choice, sticks up a little bit, ibut it still gets toasted.
**Love the lifter for english muffins, no more unplugging and doing whatever means to get the toast out!
**Love the top part for heating up buns, etc.
Summary: We have now owned this toaster for approximately two years and I AM SHOPPING FOR A NEW TOASTER! 1) The toast browns unevenly and it frustrates me every morning. The top of the toast is well browned and the bottom is white. 2) Also, homemade bread slices, no matter how thick, always have to be toasted twice to have them browned at all.