Summary: Controls revert to factory settings after use. The big problem is crumbs; they fall right through. My counter is always covered with crumbs. The crumb tray is useless. Why are there holes in the bottom of the toaster.
Summary: This toaster corrects the faults that previous reviews had mentioned - that the blue light is always on and therefore becomes warm, or burns out, or uses energy. Now, the light goes off when the toast is finished. The shell does NOT heat up to burn you, like other metal toasters often do.
Summary: I'm surprised that it was highly rated by Consumer Reports (my reason for choosing it) since its performance was spotty: too dark, too light, uneven from side to side and from slot to slot. Slots are wide enough for a bagel but not long enough for "artisanal" bread.
Summary: It was rated best buy by consumers report, but I can't say that its much better than several others I have bought. It came set on number five. We like toast a little darker so I set it on number six, but it reverts back to number five so each day I have to reset it again.
Summary: When I received my toaster I did a couple of tests on bread to see what color was best for me and have left it at that setting and it's a great toaster. Saw in a consumer report that this toaster is better than a more expensive brand, Kitchen Aid.
Summary: We tried several toasters (from average price to more expensive) and they only toasted one side. This toaster was recommended to us and we are quite pleased with it. It was a good price and toasts both sides better than any other toaster we triedl. We have used this toaster for about 3 months.