Summary: I am on my second toaster which this morning sparks came out and blew the main fuse for kitchen sockets. Starts off well enough when brand new but after a couple on months toasts uneven which just gets worse, which was the reason for returning the first one
Summary: Really liked the look of this toaster but had to return it to John Lewis 15 months into it's 3 year warranty as it died a death with a large blue flame! John Lewis told me to choose a replacement with no hesitation so still good customer service from JL.
Summary: Loved the design but sadly had to return x 2 that developed the same fault (lever not staying down on one side). Will now choose another manufacturer. Cannot fault JL for returns though, great service.
Summary: Bought this with doubts as to how good it could be as I already had a very similar kenwood toaster (same size, shape and even identical crumb trays) but was tempted by the toastie sandwich cage and the bagel feature. I've been eating bagels toasted on both sides in ignorance but am really impressed by this feature and especially the toasted sandwich cage. Really great toasties with no mess! It recommends medium sliced bread for this but thick slice did fit at a squish.