Summary: I bought the tv in March. Starting about a month ago, TV would turn on and off by itself, sometimes it would just not want to turn on at all, and others it would stay on, but it would be "possessed" (volume would go up and down, input settings would change, etc). Tried calling customer service (hard to get because they admitted they had phone issues... For over a week) and they determined it was a faulty unit and advised I return it and they'd send me a new one ...
Summary: I purchased this TV in December 2012. Arrived promptly and in good shape. 6 months later the right half of the screen started getting colored lines, TV would warm up and be OK in a few minutes. By 7th month no picture on right side. Still under warranty, so contact Westinghouse. After supplying info and pictures they issued a Return Merchandise Authorization code and would replace TV. HERE IS THE CATCH - only place to return to is in California, I live in Virginia.
Summary: Stopped working in four months. Still under warranty. Contacted Westinghouse. Told me to ship it to them since they no longer fix them. Once the television was in route to them they would send out a replacement. Contacted them and they told me that they would not send out a new one until they recieved the old one. Have had the my television since April. Have still not recieved my replacement. They will not give me any answers over the phone.
Summary: Some shows are plainer than others, the volume is not loud enough,but the music drowns out the words people are speaking.The background sounds are always too loud.We adjusted it all the ways the manual suggests, and the problem is still there..We reset back to original settings 8-10 times. We can't put in channel numbers,we have to take one channel at a time.This is a huge problem.We changed batteries in the remote a couple of times,and nothing helps.
Summary: TV Turns on and off by itself--- Volume goes up on its one. Spent months back and forth with Westinghouse without callback without resolutions. As I can see many other customers for many different Westinghouse TV's that the Customer support is terrible. But I took a chance with the TV since I had a different TV from them and it worked OK. But if you get a bad one, and it seems like there are many out there who got the bad ones, Westinghouse is terrible to deal with.
Summary: Returned it twice (received different tv each time) because both tv's would change the volume, channel, and power on/off all by itself! I tried different outlets in the house and took the batteries out of the remote. I have no idea what would cause this because it would do it after hours of watching it without problems then it would change the channel or volume or both all at once.
Summary: This TV is awful. I bought it on Amazon for during the lightning deals, so it was a good deal. So we thought. After 2 days of use, while watching the TV would just go bananas asking us to reconnect the wires. We returned it and received a new set. Same problem again, except now we had volume that would magically increase on its own. Once again we exchanged it. So now we are on our 3rd TV, the volume problem has happened twice in the past 2 weeks.
Summary: UPDATED REVIEW RETURNING PRODUCT: For a review of the materials, picture etc see the original review below my update. I suppose I should state this isn't an issue of me not being capable with website navigation/phone menu navigation etc I'm generally the person people call to do this kind of stuff when they're having trouble with it, I'm in my 20's and I've used the Internet since 14.4 dial up back in the early to mid 90's and have worked in offices and in tech support...