Summary: I bought a Vizio 42in 3D LED TV(XVT3D424SV) at Sams Club in Memphis. A little over a year, right after the warranty expired, I lost the picture on this TV. I still get sound but no picture. I called Vizio support...not sure why they received the JD Power award, and they would not help. I took the TV to a local repair shop and the tech told me it was a faulty LCD panel and it would cost $1100 to replace.
Summary: My husband and I bought our first Vizio product, a 42" 3D LED flat screen a little over a year ago. Three weeks after the warranty ran out it would not turn on. Vizio offered us a "new" flat screen for $600, with only a 3 month warranty. Why would we buy a tv with less of a warranty after ours went dead 2 weeks after a year-long warranty ended? We called a repairman from a reputable local company who determined the main module on the tv is dead.
Summary: I should have known I was in trouble when the first set I bought from Sams was dead on arrival. Customer service was no help so I had to pack it up and exchange for a new set. Now one year later the picture won't come on...and of course I am just over the one year warranty period. I would look at other brands before buying a Vizio.
Summary: I have had this TV for several months. Excellent picture and features. I have Dish plugged into one of the HDMI ports and every 15 minutes or so the screen goes blank for a couple of seconds. Very annoying. Spoke to Costco customer service (where I purchased it) and they connected me with Vizio customer service because it is still under warranty.
Broken Remote + Dark Picture = Not Satisfied At All
chill "chris02116", Amazon
20 August 2011
Summary: We purchased this Vizio TV in January 2011 and installed it in our weekend/vacation home, which means it's only gotten use about 30 days this year. Installation was easy. We find the picture to be overly dark, and it doesn't seem to be feasible to lighten the picture without compromising other aspects of picture quality. Most annoying, however, is that after a few days of use the remote control started to flake out.
Summary: What is does well is suck. After an incredibly rigorous time-period of about 4-days, where it was turned on for up to an hour a day (yes, I realize we were punishing in our use), the TV now refuses to stay on for longer than 5-seconds at a time. It seemed like a good price for all the features included, and now I know why. The TV sucks. Now the hassle of returning a large TV...what a joy! Whatever it is replaced with, it will not be a Vizio.
Summary: I bought this TV about six weeks ago (two of them, actually... for different rooms) and was very excited about it. The picture looks great and it is a very feature-rich TV. However, one of the TVs is notorious for shutting off and resetting itself after about an hour of viewing. After owning it for two weeks, I contacted Vizio customer service and was informed this was a known problem and it would be fixed shortly with a firmware update.