Summary: Purchased on 1/28/10 and the TV power supply died on 3/5/10(per Vizio phone support). Parts on order and will be installed in 1 week. Loved the TV and everything was great. Came home, grabbed the remote and hit the on button, heard a click and then nothing. We shall see.
Summary: Out of the box there was a scratch on the screen, all the way from the bottom right to top right. It is not a functional defect, only cosmetic. Vizio wanted me to email them photos of the scratch. That was not possible because the light was reflecting off the screen. After tech support and I were at a standoff, I spoke with a "supervisor". She said that cosmetic defects from shipping or transit are not covered. The owner manual indicates that she was right.
Summary: Been comparing LED TV for the last 2 months. Vizio 55" has the best picture. Better than Samsung, Toshiba and other name brands LED TV. Value!!! I dont how they did it but ...hands down Vizio is the best among those new LED TV's in the market today. Can't believe it.. for this size TV and giving out that clarity and crispness of the picture. I highly recommend it.