Summary: fast delivery, packed in original box. TV looked brand new. Had issue with "flashlight" effect and had to call for RMA. Customer service was great. Just sent back today and will update when replacement arrives
Pros: Great Price Fast Shipping Great Customer Service
Cons: 12" area of screen very dark "Flashlight" effect
Summary: The picture quality is good - though not as good as my 50 inch Panasonic plasma. But I am constantly having lip sync problems when connecting the TV with cablevision cable box using Hdmi cable. The audio and video start out in sync, but after a few minutes, the audio starts to lag.