Summary: Overall, the TV is nice looking and the picture quality is awesome, but, the sound system COMPLETELY SUCKS. We have spent hundreds of dollars trying to boost the sound externally. What good is a large TV if you can't hear it.
Summary: Alright let's get started. I will admit that the price of the Toshiba was very interesting at first. I have had Toshiba TV's in the past without any concerns. Since my past television decided to wear down I needed a new one. The passive 3D option was the direction I was willing to pay for rather then getting an active display and all the extra costs. So I went with the Toshiba hoping for a good product at a great price. Got the TV shipped for free through Amazon.
Nice brand new 55" Toshiba LED 3D TV. Repair service poor and slow
Amazon Customer, Amazon
1 February 2012
Summary: I ordered this TV brand new from Amazon just before Christmas 2012. Great price from Amazon. Amazon delivered as promised. TV screen started going "white" on it's own randomly within 5 days. This gets a little long, but I prefer everyone sees it so they understand. I called Toshiba direct on Jan 9th. They said the screen needs to be replaced, and they will do it no charge. They filed a claim and told me a repair rep would get to me within 48 hours.
Summary: I returned this TV after 24 days mainly due to the fact that it did not connect to my home network and recognize other DLNA certified devices - which it should have, according to the TV documentation. I tried to get it working by calling the Toshiba customer service but it was nothing less than a horror story. I have never witnessed any worst customer support from any other company. This incident has changed my opinion about Toshiba as a consumer electronics provider.