Summary: I looked high and low around West Michigan to purchase this exact model and brand, and much to my dismay no one had it. I ordered it from Amazon and Walts TV and I received the best possible support and the TV seems to come alive when you turn it on. Don't buy another brand or model.
(Update) Excellent TV. (Had a problem and Toshiba fixed it)
Randre Wright, Amazon
2 July 2013
Summary: update 9/3/2013 - I had a problem with this TV about a year later and Toshiba replaced it at no charge. Toshiba listened to my issue and sent someone to my home to replace the defective product. My TV looks amazing and I am very pleased with the level of customer service I received.
Excellent TV. Beats Samsung/LG/Sharp in my opinion
Jilla "Jilla", Amazon
8 March 2013
Summary: Update in June 2012 : Although my first TV was excellent, the sound was too low. I had to crank up to 70 (on a scale of 0 to 100) to hear from the normal 8/9 feet. So I contacted Toshibha and they were defensive and said "This is thin LED TV. This was designed to work with a sound system. Shocked.
Summary: I bought this set from Pauls TV thru Amazon, it took 9 days to deliver,threshhold delivery(no help),luckily it was light enough for me to handle myself. It came in it's original box with no additional packing or protection.
Summary: This TV is beautiful and the picture quality is on bar with other brands like Samsung, Sony. The sound is not too bad either. Amazon customer service dept. is excellent, they refund me twice due to lower price after I purchase the TV.
Summary: The setup is tricky if you don't take the time to go through the menu on the remote. Don't bother looking at the paper work did not really help. Once you get in the menu set up,it should be easy. This is a 720p set, and up close it is not such a bad picture. now more than 7 feet I would not know.