Summary: Bought this TV IN 2005 Spent alot of money on it now i get blue blotches all over the screen and i replaced the lamp already, not what i expected from Sony their quality really took a nose dive. Shocked.
Summary: I purchased a Sony KDF-42WE655 in either 2004-2005. I now have blue dots on the screen. I was told by Sony that this may be a problem with the optical block. Apparently after doing some research Sony has a problem with some of their TV's having this problem. There is also a class action suit going on as we speak. After spending about $2,000 for this tv I expected not having this type of problem. Unfortunately the warranty has run out.
Summary: I wouldnt buy one of these. I just replaced the bulb after less than 3 years of use. It is between $120 and $180 for the bulb. RIDICULOUS!! Picture and sound are good, but who can afford this much maintenance on a flippin TV for cryin out loud!!
Summary: I paid A LOT of money for this tv 4 years ago, so I expected it to last. Last it is not. The screen is slowing being covered in blue. The cause is unknown to us and to Sony and cannot be fixed, so the only suggestion Sony will give is to replace it. Which when we can no longer stand it we will do, but it will not be replaced with another Sony...ever again.
Summary: I've had this TV for about 4 years now. I would give it 0 stars if Amazon would let me!!! The right side of the tv has blue streaks all over it and it is covered in blue dots all over the tv set!!! When I contacted sony about the problem i was told i could purchase the repair kit BUT it would cost anywhere from 700-1000 dollars for someone to install it for me?? I could not believe it!! The optic block went out on this tv just a few weeks after the warranty ended!
Summary: It is Oct 2009 and I have decided to take a few minutes to vent and share personal frustrations re my experience with Sony. I am feeling defeated from having spent countless hours on the ever popular 'blue haze/cloud/dot reality nightmare show' of my Sony KDL-42WE655 Projection TV screen which I purchased on sale for $2400 in Oct 2004.
Great for about 18 months, then screen went blotchy
Amazon Customer, Amazon
22 June 2008
Summary: For about a year and a half this TV performed very well. It had a crisp, brilliant picture and more than justified the cost. Then blue blotches started to appear on the screen. I checked the Sony service website, which said that that there would be extended coverage for problems with a blotchy picture, but only certain *kinds* of blotches. There are apparently two design defects with this unit.
Blue Dots after 2 years but there is help-READ on!
Amazon Customer, Amazon
11 June 2008
Summary: My tv just started getting those blue streaks on the tv. If you HAVE A 2004 model of several of these tv models they will fix the optical block and repair free of cost. I'm not sure if they'll cover the diagnosis but its on sony's website. [...] As technology evolves, Sony continually looks to stand behind the reliability of its televisions.
Good for about 2 years, then blotches all over the screen
Tammy M. Flannigan "dogma", Amazon
8 June 2008
Summary: My last Sony TV was a 1985 XBR which lasted until just past 2005. Thus my expectations were set when we started shopping for a new TV. The KDF-42WE655 had a beautiful picture for a little over 2 years, and then blotches began to appear. The screen is now unwatchable, and the cost to repair is about the same as buying a new TV. Avoid this TV. I am astonished that Sony would not stand behind their product for what is clearly a design defect.