Summary: Let me start by saying the TV works great. It surely should get 5 stars. But this review is about my experience with Sony's customer care when I did have an issue. Now THAT gets 0 stars. Back in September 2013, I purchased this Sony Bravia KDL-60R520A 60-in TV and it came with a coupon that said that I get a year of free subscription to Netflix if I redeem the coupon before October 31, 2013.
Sony KDL-60R520A 60-Inch 1080p 120Hz Internet LED HDTVT
Sheila L. Hurt, Amazon
12 February 2014
Summary: Absolutely love this Sony KDL-60R520A 60-Inch 1080p 120Hz Internet LED HDTVT. Delivery was on time and the TV was very well packed. Setup was easy and looks great on the wall. The picture is excellent, and we're loving the 3D, just like watching in the theater. We're very pleased with this TV and the dealer we purchased this from. I did try the internet, it works fine, but with my provider very slow, I'll stick to my laptop/desktop. Thank you Amazon!!
Summary: We are very happy with our Sony television purchase!! The picture is absolutely beautiful and the quality is second to none!! Shipping and television set-up was excellent!!! Thank you Amazon!!
Summary: I purchased a Sony KDL 60 R 52 A 60 inch tv two months ago. The picture quality is wonderful. Its very good. Great blacks and whites. However, please do not buy if you are looking for an internet interface. Its pure junk. I have never been able to watch a whole Netflix movie without it stopping and buffering. It will not load a 3D minute film in at least 20 minutes, Its not my internet, its fast. I also have a LG BD player, and it works great.
Summary: The background lighting in this new Sony 60" tv is uneven and distracts from an otherwise superb viewing experience. Compared to the Sharp Aquos 60" with Quatron, the Sony is clearly second best. Don't be fooled by the brand name, Sony quality control has definitely slipped in recent years.
Summary: I am very disappointed with this TV. Here are the most important reasons: Remote control has very small buttons. Really too small for anyone's fingers. The sound is very poor and varies at every input. When changing channels, the user must input the exact sintax: i.e.: "5 . 1" not just "5". When a video input is selected, the TV will jump to a different video input. I do not recommend this TV for anyone.
Summary: Called Sony and they admitted this model has clouds of dark or light when watching scenes that are bright. Tried it with blue ray of Lord of the Rings, Transformers and regular TV and it's horrible. Don't believe the fake good reviews.