Summary: There are far better tv's and software provided instead of this KDL. Samsung is one of the best. I own sony bravia KDL but i should have waited for 2 more months to get Samsung which is much cheaper and better quality that sony...
Summary: I was rather pleased with this unit. My minor quibble was with the built-in speakers, which are a bit tinny. It wasn't a bother for me, since I use a home theater system. Good color range, the 3D looks great. I was a happy customer. Until I hit the 12th month of ownership. Right after the warranty expired. Suddenly the first HDMI input stopped working. Totally dead.
Summary: I purchased this TV at a discount ($500) direct from Sony as part of a class action lawsuit for a previous Sony TV that I owned that developed optical block issues that resulted in a green cast over all programming. I thought I was getting somewhat of a deal and decided to put my trust in Sony one more time. Sadly, this TV no longer turns on after 16 months of daily use in our living room; approximately 2 hours a day, just under 1,000 hours of approximated total use.
Summary: Ordered this t-v to upgrade my 32" ,HD TV. Delivery was as promised, except several hours late, came at 8PM. The white glove delivery was great, he unpacked the unit set it up and made sure it worked properly. Boy did it work properly, got it Friday before Super Bowl, what an experience, only thing better would to be at the game. As to other reviews they were right on, the sound sucks.
Awesome TV and Features, I have problems 1yr and 1 month. Bad customer support
Anthony Lizardi, Amazon
8 December 2011
Summary: Well, The good: This TV is awesome. Looks beautiful on or off. I love all of the user interface and easy to follow. The Sony network is great, tons of content for free if you have internet access. The bad: Bought the TV in 11/2010 and is 12/2011 and the TV is rebooting itself. I didn't purchase any extended warranty and Sony all they said sorry call this people. Their awesome troubleshooting was to disconnect the TV from the wall and reconnect.