Summary: Bought this TV from Amazon March 1st 2012. dilvery and packaging from Amazon was wonderful. Tv ran great for 410 days then quit. Control board burned out. Call Sony then there answer was TV is under warranty for 365 days and no longer. I would think a company like Sony would try and treat there customers a little better and be on some help. Looks like they don't want retun customers,, Last Sony I will ever buy.
Summary: WARNING...DO NOT BUY A SONY PRODUCT. YOU WILL GET RIPPED OFF. I bought a Sony Bravia KDL-46W4100 four (4) years ago; paid $1998.50. It now needs an LCD Panel. Sony says the panel is no longer available. They will sell me a refurbished TV for $579.00 plus tax and I have to ship them my TV. I say after paying that much for a TV and not being able to get the part to fix it, they should replace it without charge. They said, "NO." Now I have a $1998.50 piece of crap!
Summary: Was happy to get the KDL55EX640 today. But turned to very disappointment after set up. Problem: It's little bit foggy on the picture. Picture is not nature color. Tried to adjust settings without success. HUE is in grey column and unable to be adjusted. Sony tech support on chatting suggested to power off tv and unplug outlet, plug it back and turn on tv after 60 seconds to see if HUE can be working.