Summary: After only 3 years we started to see verticals lines on the screen. Called support, did everything they asked. Told me it needed to be serviced. I had my KDL-52W5100 evaluated by a Sony technician and was told there is nothing he can do; Sony no longer makes the part (the screen). I spent $1,749.00 on a TV that lasted three years. I had heard so many good things about the Bravia TVs. I heard for years how wonderful Sony products were.
Sony Bravia: screen dark patches after four years of use
franklin young, Amazon
10 November 2013
Summary: Bought four years ago on Amazon in November 2009, paid about $1400. Now when we turn the TV on, patches of the screen are black, and other patches are of wierd colors. Pictures get fuzzy. After ten to twenty minutes, the screen gets brighter, but light dark patches are still visible. The time that is needed for the screen to light up is getting longer and longer. I am afraid the TV will become useless soon. I trusted Sony for its high quality products.
Major reliability problems for Sony Bravia 52W5100 TV
Stephen R. Merrill, Amazon
9 June 2013
Summary: We paid over $2,000 for the 52 inch Sony Bravia TV in 2010. Picture quality was great for about 18 months and then the much documented multicolored horizontal bands on the picture started to appear. At first turning the TV off then on again would cause it to go away but the problem gradually worsened to the point where the entire screen was horizontal bands which would not go away regardless of how many times the power was cycled.
Summary: This tv worked OK for the past 34 months, and now the display is all multi-colored stripes and blotchy streaks. Sony was no help, a TV repair tech who looked at it said it's the panel. I expected more longevity out of this, certainly a lot more than 3 years, especially for a TV that cost over $1400 new and was only used in a bedroom! I will never buy another Sony TV.
Summary: Bought this TV about 2.5 years ago and it is already starting to crap out. It's got sever ghosting issues and we're lucky if the TV catches on after about 30 on/off's. We contacted SONY CS and they basically said we had no options since it's out of warranty. This is by far the worst TV I've ever purchased and the most expensive at the time.
Summary: 3 years ago we purchased this tv and about a week after the 1 year warranty ran out it got a line on the left side of the screen which progressively got worse. I called Sony and they ended up sending me a replacement. (I paid for shipping) Now barely 2 years later the replacement tv is broken!!
Summary: I bought this TV as "my best TV ever", but it was a short lived excitement. After 16 months the TV started acting up with lines showing up, and reset every 30 seconds. After calling out a technician, he said that it was basically fixable, but $3,000 to fix (which is more than i originally paid for the TV)!! I called Sony, and they said that they could give me $900 off the repair, but that amount was still more than going to buy a new one.
Summary: Great HDTV. All the interconnectivity you could ever want--netflix, DLNA to play your video-audio-photo, networked, etc. The menu system is superb. So why 2 star instead of 5, the response time. You can change the channel and go out for a walk. You are lucky if the channel has changed by the time you return. Too much lag time in all user interaction (change channel, change volume, access the menu, aspect-ratio change, EVERYTHING!
Summary: Picture quality is superb...Netflix is great...set works perfectly. Would give five stars but sound from built in speakers is not all that great. Should be hooked up to external speakers for best results. Probably the best 52" for the price. Highly recommend.