Summary: I bought this TV for my husband at the end of November 2012 for Christmas 2012. Since I thought Sony had a reputation for being a good product, I chose not to purchase an extended warranty; my bad. The TV died yesterday, 9/16/14; it didn't even make it 2 full years. My husband tried to get assistance from Sony over the phone after having exhausted all of Sony on-line's suggestions and got the run around.
And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad. So
Anoop Kumar Nayak "Anoop", Amazon
3 September 2014
Summary: Got this TV delivered in Feb 2013, and by July 2014 I see black horizontal lines on the TV. Called Sony customer care and since i didnt purchase extended warranty they can't do anything. And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad. So, I guess I am stuck with this piece of crap.
Summary: I always knew Sony is the best, but I did try others, which I returned. This picture quality is phenomenal. You don't have to go to the movies for this picture quality! Plus, the seller is fabulous. They package the products great, ship fast. I highly recommend this!
Summary: I purchased my KDL50EX645 directly from SONY for $999. I had it for 15 months (3 months past warranty) and then the power supply board burned out. The TV was completely dead. Since it was 3 month past, SONY would do NOTHING for me. I got the run around for a month just trying to figure out how to get it repaired. Even though it was a defective part, and even thought I spent a grand on their product, they wouldn't offer up any breaks on repair.
Summary: Be warned that most posts are current. I had this TV for 1 year and a few days and it died. Sony calculates the purchase date as the beginning of their warranty period not the actual date that I received the unit. So was so glad that I purchased an extended warranty thru Amazon--that's another issue all together. Called Sony and they wouldn't help since it was a few days past the warranty according to them. For the amount of money spent on this TV is not worth the price.
Summary: Wanted a Smart TV to access internet programming. Had originally purchased a 60" Samsung but found that unit to be to large for the space. Returned the Samsung and purchased the Sony. I've had the unit for over a year so I have some experience with it. Picture and sound are great...as expected. Setup was performed without much trouble.
Summary: This TV is an outstanding product. The picture is quite nice especially when watching Blu-Ray movies. Super sharp and clear picture. After the initial set up, you will have to make minor adjustments to get the picture to your liking. I actually turned off the vivid setting because it made everything look too much like a soap opera. I felt the vivid setting was more distracting and eye fatiguing than actual bringing enhancement.
Summary: I upgraded to a larger screen and have not regretted my decision.I am a sports fan and it feels almost like I am at the game.I watch football and golf most of the time.The only reason I give sony 4stars is when golf ball is in air I see 2 balls instead of 1.Otherwise I,m loving it.