And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad. So
Anoop Kumar Nayak "Anoop", Amazon
3 September 2014
Summary: Got this TV delivered in Feb 2013, and by July 2014 I see black horizontal lines on the TV. Called Sony customer care and since i didnt purchase extended warranty they can't do anything. And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad.
Summary: I had the 50" model. There isn't a separate listing for it that I could find. This TV worked OK for 14 months. The features were nice, we used Netflix a lot. The Sony browser pretty much sucked.
Summary: I always knew Sony is the best, but I did try others, which I returned. This picture quality is phenomenal. You don't have to go to the movies for this picture quality! Plus, the seller is fabulous. They package the products great, ship fast. I highly recommend this!
After 16 months , picture went dark. This is a known issue
Jeffrey Kaufman, Amazon
28 April 2014
Summary: While the picture is great on this unit, and has a lot of nice extras, my unit lost its picture after only 16 months and is not repairable. Do your homework before buying this TV. There is a known issue that Sony is not addressing. My loyalty to Sony is gone forever.
Summary: I purchased my KDL50EX645 directly from SONY for $999. I had it for 15 months (3 months past warranty) and then the power supply board burned out. The TV was completely dead. Since it was 3 month past, SONY would do NOTHING for me.
Summary: Be warned that most posts are current. I had this TV for 1 year and a few days and it died. Sony calculates the purchase date as the beginning of their warranty period not the actual date that I received the unit.
Summary: 3 months after the warranty expired on this TV (only 15 months of ownership), the picture died. I checked the Sony Support website and there were several people complaining of the same problem and there is no remedy.
Summary: Wanted a Smart TV to access internet programming. Had originally purchased a 60" Samsung but found that unit to be to large for the space. Returned the Samsung and purchased the Sony. I've had the unit for over a year so I have some experience with it. Picture and sound are great...as expected.