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Sony KDL-50EX645
7.1 out of 10

Sony KDL-50EX645

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Reviews and Problems with Sony KDL-50EX645

Showing 1-10 of 48
Overall 2
2.0

And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad. So

Anoop Kumar Nayak "Anoop", Amazon
3 September 2014
  • Summary: Got this TV delivered in Feb 2013, and by July 2014 I see black horizontal lines on the TV. Called Sony customer care and since i didnt purchase extended warranty they can't do anything. And the authorized Sony repair service man told me to CHANGE THE TV because the screen has gone bad.
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Overall 4
4.0

Sony - 13 months and it in the SHOP

Bud, Amazon
29 July 2014
  • Summary: 13 months and it in the SHOP not good for something build by Sony, Will check out some other TV's if the cost in too much to FIX it..
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Overall 2
2.0

Dies after 14 months ::::: but $100 will fix it

Bugle M Ranch, Amazon
26 May 2014
  • Summary: I had the 50" model. There isn't a separate listing for it that I could find. This TV worked OK for 14 months. The features were nice, we used Netflix a lot. The Sony browser pretty much sucked.
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Overall 10
10

Best Picture Quality Ever

Deborah, Amazon
8 May 2014
  • Summary: I always knew Sony is the best, but I did try others, which I returned. This picture quality is phenomenal. You don't have to go to the movies for this picture quality! Plus, the seller is fabulous. They package the products great, ship fast. I highly recommend this!
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Overall 2
2.0

Oh, gee, the backlight failed...

Majdi Abbas, Amazon
1 May 2014
  • Summary: I'd just like to second all the other recent reviews for this product: The backlight failed just after the 12 month mark. I'm dealing with extended warranty support now.
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Overall 2
2.0

After 16 months , picture went dark. This is a known issue

Jeffrey Kaufman, Amazon
28 April 2014
  • Summary: While the picture is great on this unit, and has a lot of nice extras, my unit lost its picture after only 16 months and is not repairable. Do your homework before buying this TV. There is a known issue that Sony is not addressing. My loyalty to Sony is gone forever.
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Overall 2
2.0

Horrible Customer Service for a defective product

S. Hart, Amazon
16 April 2014
  • Summary: I purchased my KDL50EX645 directly from SONY for $999. I had it for 15 months (3 months past warranty) and then the power supply board burned out. The TV was completely dead. Since it was 3 month past, SONY would do NOTHING for me.
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Overall 2
2.0

Not a good purchase

Rose E Grady, Amazon
26 March 2014
  • Summary: Be warned that most posts are current. I had this TV for 1 year and a few days and it died. Sony calculates the purchase date as the beginning of their warranty period not the actual date that I received the unit.
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Overall 2
2.0

DO NOT BUY THIS TV. A WASTE OF MONEY!

GenieT, Amazon
14 March 2014
  • Summary: 3 months after the warranty expired on this TV (only 15 months of ownership), the picture died. I checked the Sony Support website and there were several people complaining of the same problem and there is no remedy.
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Overall 6
6.0

Smart TV with dumb controls

rick c, Amazon
9 February 2014
  • Summary: Wanted a Smart TV to access internet programming. Had originally purchased a 60" Samsung but found that unit to be to large for the space. Returned the Samsung and purchased the Sony. I've had the unit for over a year so I have some experience with it. Picture and sound are great...as expected.
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