Summary: Was just doing my semi-occasional check of the avs forums owners thread for the nx720 (this tv has one of the best communities ever) and saw someone mention checking the Amazon reviews. I must say it is very distressing to see the proliferation of one-star reviews as the result of dead sets. This tv was far and away one of the best sets of its time, especially when you consider value, and it still has better looks and features than many higher end Sony sets today.
Summary: I purchased the Sony KDL46NX720 because I expected quality and long life from Sony from past experience. The KDL46NX720 was fine for roughly a year and half but started having glitches such as settings changing. It died by turning itself off, then back on. The remote lost all control over changing settings. A very expensive HDTV to die in two years. Cheap internal electronics to maxmise profits. I will not be purchasing a Sony product again.
Summary: Sony model KDL46NX720 is absolute garbage. I purchased this TV brand new in April of 2012 and the TV started shutting off randomly about 6 months later. The TV was barely used and continued shutting down randomly for another 6 months until it completely died at 1 yr & 1 Month. I contacted Sony for a repair and the TV was 1 month out of warranty. I paid $120 to have the TV sent to Sony and tested.
Summary: This was a good TV unfortunately it died after 24 months and Sony declined to assist with repair as it was just out of warranty. Apparently the failure is with the panel and being quoted $1200 for just the panel so I'll be looking at non-Sony products for its replacement.
Summary: I have had this TV for 18 months now (purchased from Best Buy on huge sale) and all the positive reviews given here are absolutely true: the picture quality is quite amazing, tons of internet features, 3D, etc. But I broke down last week! Just turned off and refused to work again. I purchased Sony brand because of its reliability reputation, so it is pretty upsetting.
It was good while it worked - died after 15 months
Matt P, Amazon
25 July 2013
Summary: This was a good TV for the features versus price but unfortunately it died after 15 months and Sony declined to assist with repair as it was just out of warranty. Apparently the failure is with the panel itself and I'm being quoted $1200 for just the panel so I'll be looking at non-Sony products for its replacement. I had been hoping to stay with Sony as all of my other audio/video components are Sony but that is not to be.
Summary: The NX-720 has the most beautiful picture I have ever seen on a TV. The black are perfect, and it just has a great 2D picture quality. As other reviews have said the sound isn't great, but I have a good sound system to compensate for that. The delivery service was sub par however. First they missed the estimated delivery date for Friday, with no updates to the tracking information. Then they called late Sunday to schedule delivery on Monday.
Summary: This is smart sony 3D Tv very thin, clear and also has Wifi built on it. You can watch video on line free for Crackle program , you tube more ......... I would like rate 5 star. I would recommence to buy this Sony brand name NX SERIES you will be happy with this produce.
Summary: Great deal on the TV but when it arrived it looked as if someone went to town on the TV with a hammer. In fact, every large item I have ever ordered from Amazon has shown up destroyed. Amazaon was good about refunding my money and picking up the destoryed TV but I wouldn't recommend anyone buy large items online from Amazon. It's a risk.
Summary: I purchased this television about 9 months ago and it is everything it is advertised as. My first flatscreen was a Polaroid that I did not do my research on. That television died one month after the warranty expired. After doing some research I found that it was a common issue. So with this purchase I did real research and found this product was everything I wanted and needed.