Summary: Bought this in 2008 including extended warranty. Set is now FUBAR. Warranty claim is going nowhere. Panel needs to be replaced but is no longer made. Warranty is NOT from SONY even though it was bought from SONY direct. SONY has been NO help resolving the issue. Warranty company is dragging their feet and can't seem to read their own document. No more SONY products for me. I will go LG, Sharp, or Samsung.
Summary: I actually had no complaints with the TV...while it worked. However, 8 months after the 18 month warranty expired, the LCD panel began showing thin, approx. 6 inch horizontal lines of light. The lines got progressively worse and then two "boxes" of discoloration appeared. One in the lower right hand corner, the other essentially dead center. After doing some research, I discovered that this was a panel problem that was probably linked to solder coming undone.
Summary: I bought this screen about 1 year ago. So I've had quite a test drive. I've watched Netflix streaming via a PS3. I've watched blu-ray movies, standard movies, HD TV and standard TV, photos, browsed the internet. More importantly I've played a ton of video games (PS3) on it to utter joy and amazement. I am very satisfied with the performance, picture quality and built in sound. I have a small place so for my room it's perfect.
Summary: I owned this tv for less than two year and its broken. I'll never buy another item from Sony again because of there crappy customer service. They wanted me to call here and there for nothing and I'm not going to play this game. TV now a day is cheap, I'll go buy me a Samsung. Thank you Sony I hope you go out of bussiness.
Summary: I purchased the SONY BRAVIA XBR KDL-40XBR4 40" IN Dec. 2007, for $1899.98 three weeks ago the TV went totally black,the had been no surge and the TV is on its own power line; I called an authorized service center and was told that SONY has been having a problem with this size TV, if I wanted it fixed it would cost $1200 plus service charge, according to the service center it is a light on the panel, however, unlike other HD TVs you cannot just buy the light you have to...
Summary: I bought the unit direct from SONYSTYLE for $2200.00 in Jan 2009. It had an 18 month warranty and I bought a 4-year extended warranty ($200)from SONY. Good thing to. The main digital circuit board and LDC panal failed at 17 months 20 days, just before warranty expired. SONY has been very responsive for service and is replacing the entire unit with a KDL40XBR9(refurbished) unit under warranty. SONY no longer offers the KDL40XBR7 set except as a refurbished unit for $1350.
Summary: I researched the LCD TV arena extensively and Sony kept coming up as the "Top Dog". I found the Sony KDL-46XBR9 on sale from Crutchfield for $999.00 delivered and jumped on it. The set-up was as quick as 1-2-3. The picture? Wow!!! I was blown away. Sound quality could be better but overall this TV can't be beat for the price. UPDATE 08/21/13 Still works and looks awesome!