Screen Has Defects Right Out of Box - 2nd Defective TV from OneCall in 1 year
23 February 2012
Summary: I purchased the new Sony XBR55HX929 with screen defects from OneCall for $2419, arrival on 2/20/2012. Hoping this will be remedied fast but my past experiences are scaring me. Here's a bit of interesting information I hope you consider before purchasing. Prior to the Sony XBR55HX929 I purchased a new LG 55LX9500 from OneCall at end of February 2011 for $2198.00.
Summary: I purchased this set from Amazon approximately one month and a week ago. Upon receiving the set, I was happy to find that upon delivery, the box was nice and undamaged. We set the tv up after about thirty minutes of assembly and all was well. On to the next set of events. I hooked up my cable box, ps3, xbox 360, and PC to the tv via hdmi and the sony 3d sound bar system I also purchased.
Summary: In sum, expect the beautiful display to be embarrassingly scarred after an inexcusably short amount of time, and then having to wait weeks for Sony to fix it. Picture looks great until screen fails - and it will. I haven't had the TV longer than 90 days, and a blue vertical stripe has developed running the entire height of the screen. I did some online research and this is a common problem.