Summary: Bought a KDL-55NX720 thinking I was buying a quality product from a respectable company. I used it for less than 2 years. We don't even watch that much TV in our house. It recently started spontaneously shutting off with the standby indicator red LED blinking 4 times. Sony support told me it is a back light issue. I will contact a local service company, but this is not encouraging. It sounds like the repairs will cost a lot, but we will see.
Summary: This is a high quality TV with a great picture and lots of extras! My kids use Netflix all the time and I have used Amazon Instant both are installed. I haven't used the 3D function yet due to the price of the glasses. The only drawback thus far is it can be a little slow to react to the remote when first turned on. You sometimes have to wait a minute or two to change the channel.
Summary: This was a good TV for the features versus price but unfortunately it died after 15 months and Sony declined to assist with repair as it was just out of warranty. Apparently the failure is with the panel itself and I'm being quoted $1200 for just the panel so I'll be looking at non-Sony products for its replacement (Samsung) . I had been hoping to stay with Sony as all of my other audio/video components are Sony but that is not to be in the future.
Summary: We love the tv and its functions, but after just a little more than a year, it failed. I called Sony and, of course, it was out of warranty by only a few months. They routed me to an authorized repair shop. This was another nightmare - the shop was not very professional. They asked for payment ahead of time and then only cash. On top of that, it took them 3 weeks to repair the tv (total of about 5 weeks out).
Summary: Purchased in March 2012. Tried to turn the unit on this morning and the standby light flashes 4 times. No picture at all! Go to the Sony blog site and review customers comments. This is quite upsetting! I got 16 months out of this TV at a price of $1700+. Not to mention the price I paid for wall mounting materials and labor. This is my first and last Sony purchase. I'm coming home Samsung.
Easy to use, great quality tv with integrated web apps.
8 December 2012
Summary: Overall the image quailty, ease of use, available video and audio connections and the included software applications make this tv a great buy. I couldn't be happier. Most requently used applications on the tv are: netflix, hulu, amazon streaming player. Also use a dvi connection from my pc on the tv. Can't rate the 3d quality as I have not yet picked up the glasses.
Summary: I am very pleased with my new television. It has an excellent picture and the remote is easy to operate. I have other Sony televisions and have never had a problem with any of them. I am also pleased with purchasing the TV from Amazon. I had previously purchased TV's for two or three online stores in the New York Area. These companies immediately called and tried to sell me additional products and extended warranties. I did not like their hard sell approach.
Summary: I received the 55-inch NX720 at noon on January 20th. Contrast, colors, brightness and blacks were phenomenal. Then the day grew dim, and soon I began to notice the light seeping through its pores. Faint, random patches of white all over the screen, and two 'flashlights' in each bottom corner, when showing a black image with small amounts of white. "Unacceptable!