Summary: I bought this TV in June of 2011 and by June of 2014 it was DEAD. 3-4 blinking lights and the screen just turns off. It's really odd, since the TV turns on and a pictures display for about 5 seconds before this happens. My local TV repair shop, certified by Sony, said it needed part A1831267A, which is NO LONGER AVAILABLE by Sony WTF!!! They said if I did get the part it would cost me about $200 to install. The problem here is that Sony won't even sell the part!
HX820 holds it own even compared to the newest models
20 January 2014
Summary: Purchased this model TV in December fully knowing this model was over 2 years old. Why? Well today tv manufacturers are cutting corners left and right to produce tv's that seem like they offer high end features and picture quality but at a lower price. This model was one of sonys high end models from 2011 that still today runs circles around many sets on the market today. At 1499 this set was exactly what I wanted and produces a fantastic picture with some nice features.
Summary: I have owned this TV since November 2011 and thought I had done my research. Well, not enough apparently. Pros: -AMAZING picture in MOST (see cons) 2D situations. -TV is sleek, thin and beautiful -Easy to tilt/turn Cons: -Since this is one step down from the full-array LED TV, you will likely notice blotchy patches of light on a black screen or very dark scenes. Not a huge deal, but kind of annoying.
Summary: Bought the 46hx820 on Dec 2011. After lightly used for over 1 year, there is a vertical red line and a black horizontal line on the screen. Sony support said that the warranty period is over, sorry.... Will not buy Sony again.
Summary: I purchased this TV because of many reviews saying it was a high quality TV with awesome picture. I agree with them as it has been awesome, for 10 months until it just went black and stopped working. Now I remember another person who wrote a review and complained about SONY customer service. It is horrible. My TV stopped working mid-December and they said I had to wait for the 5 business day "processing".
Summary: I got a never used refurb item (everything in original bags not opened) for an excellent deal on amazon. The picture is also excellent but per LED not quite as vibrant as old plasma set though much better detail and black support.