Summary: DO NOT BUY THIS TV - Or any Sony products! - Just filed a BBB Complaint. In June of 2011 I got the Sony BRAVIA KDL55EX720 55-Inch 1080p 3D LED HDTV, Black (2011 Model) and paid 1888.00 + got a 5 year extended warranty making the total after tax over $2100.00. Since I received my TV in 2011 I have had nothing but problems. Soon after I reported that the TV would turn on and off by it self.
Summary: Bought it at the Sony store and the TV is dead in 18 months. It just does not turn on. I tried to reset the TV but no luck. No real help from Sony as well. I would stay away. If you buy an expensive item you expect it to last a few years.
KDL55EX-720 Fails Right After Warranty Expires -- Sony Does Nothing
Mr. Fredric J. Einstein, Amazon
20 June 2013
Summary: I will never buy a Sony TV again. I purchased this set in early 2012 with the expectation of a 8 to 10 year life based on my experience with Samsung LCD TV's in the past. After less than 2 years, the TV's red LED went into a "2 blink" cycle and refused to power up. Looking up this LED failure code on-line, I saw that it was a problem with the 5V power supply.
Summary: SONY makes no mistake when designing their TVs. They also make no mistake to trick the consumer to think their products are "wifi" ready--without clarifying what their definition is. "WiFi" ready only means the product is able to connect to a wifi connection; but not wirelessly. I had to by an extender to connect my TV onto an Ethernet cable just to watch Netflix and connect to the net, which I thought was rather ridiculous since the TV was retailed at over $2,300 and...
Summary: The TV was as expected .. The pacgkaging was excelent .I chose this TV for a 60th birthday gift to myself and I am very pleased . I hope to enjoy this set for a long time .Modia, the seller was excellent in their follow up service I would buy from them again .
Summary: I would not buy this again for half the price. The picture is acceptable. Blacks are often not true and instead show a green tint. The real problem is the power source which buzzes loud enough to distract from quiet scenes. This is the second model I've had. I returned the first one because of the noisy power supply. Sony was reluctant to take the first one back, but eventually allowed it after I persisted. My current set is the one they sent as a replacement.
Summary: I have had this TV for 18 months and when I turned it on after a holiday vacation, it now has a small star with two green lines running horizontally and 1 blue line vertically. This TV was sold to me at a discount by Sony to replace another TV with a defective screen. And Sony tells me now that "its out of "warranty". I have tp pay $135 for Sony to even review if their defective TV is defective.
Summary: I bought this TV around Black Friday of 2011, I couldn't find any 3D LED TVs around the price I wanted, and then I saw this on amazon for only 1,000 as used. I bought it used since Amazon is pretty good about used products and my TV came practically new! Not even a fingerprint on it and all the sealed packaging for the remote, batteries, and manual!
Summary: Oops...i just realized that i wrote a review for the wrong size! So sorry! Ours is the 46". I will transfer this review to the right item when i can... This is a low-tech review, by a disabled person. Husband did all the research of the TV, and knows all the tech specs, and he did the painting of the living room...my requirement for getting a new TV...and while it took over a year to paint, we the price came down!