Summary: I bought this TV in October of 2009 for over $2000. Recently, it has been showing black lines when I first turn it on. The lines last for about 30 minutes, then go away after the TV warms up. I contacted Sony and they said that this is a known problem with this model. They are sending a refurbished replacement TV at no cost to me. The replacement TV has a 90 day warranty. I expect Sony products to have better quality than this.
Summary: This is my third Sony Bravia TV and is located in the living room. An earlier model is in the bedroom and my first one was given to my son several years ago. This model has an excellent picture and great resolution. I highly recommend Sony products in general and especially the Bravia XBR series TV's.
Summary: Within 6 months of purchase TV won't power on. It was under warranty period and Sony sent an authorized tech to fix. The issue was with one of the boards that powered the unit. Once this was fixed for next 4 months it was Ok and then we started having the same problem. At first we would completely power off the system ( take the power cord of the power supply) and this would solve the problem.
Summary: It was over two years now since I had this great TV, it was return item out the factory box, I was first concern if it was no good. Now I have Netflix connected to my Sony network, works great, highly recommended. Good thing I did not get the 3D TV.
Summary: I bought my 52" XBR two years ago, and it initially had incredible picture quality. But 6 months ago, and 6 months after the warranty expired, the panel started to go. I have spent the last 6 months dealing with the progressive worsening of horizontal lines, black spots, and flickering while the TV warms up. When I spent thousands of dollars on a Sony product, I expected it to last more than 1.5 years.
Summary: This was my first LCD HDTV. Out of the box it worked great, and I was very pleased. Unfortunately, after 10 months, the screen developed a raster to raster vertical green line in the middle of the screen. I placed a service order with Sony. The replacement display is still on back order (going on 5 months). After 5 months of the green vertical line, the display finally died. I can still get the on-screen guide to come up, but the video display is dead. R.I.P.
Summary: In Nov of 09, after a lot of research, I finally decided to purchase Sony's new top of the line (at the time), a 52" LCD TV, model KDL-52XBR9-52 for almost $2,000. I received the unit and for almost a year I was very happy with it. Approximately one week before the 1 year warranty was over, the TV started having problems. Some days, when turned on in the morning, it had double image and lines across the screen, for about 10 minutes, and then it would correct itself.
Summary: I have received countless compliments on the picture quality of this TV. It is great for watching anything in HD and blu-ray. The best TV I ever owned and the Internet capabilities are a big plus. The 240 MHz motion flow takes a little getting used to, but now I can't watch TV without it.
Summary: We bought this TV in May. We are not a big TV watching family. However whenever we get to watch it or a DVD or BD the expereince is great. The sound system is very nice. However to improve the sound quality I hooked it up to a Sony received/amp. We had to change some factory picture settings to make it sharper and more crisp. The controls very nice and easy to use. The net connectivity is amazing. We watch movies on Netflix and its great.