Summary: I purchased this new on at Target in Oct '11. I am out of town 4+ days a week, so I don't watch tv often. Last night, I had it on for about 20mins & I heard a "pop". The orange light for "sleep mode" went on for a sec & then nothing. Power in house was fine. Dvd player in same outlet still working. Tried unplugging. Checked to make sure not overheated. Tried plugging it in again this morning - no picture, no sound, no lights. Of course, it's out of warranty.
Summary: Sony BRAVIA KDL40BX450 40-Inch 1080p HDTV, Black This product was bought for Christmas 2011. It had an LED defect & started having picture problems in Feb 2012. Sony would only replace with refurbished. Never got an even "I'm sorry" you had trouble with one of our products from Sony. Their customer service was a disappointment. Sony knew this TV had past LED issues. Amazon customer service was outstanding.
Summary: I ordered a brand new Sony Bravia, KDL40BX420, 40" HDTV from Amazon. When it arrived I tried to set it up for several hours. I have set up numerous TVs in my 60 plus years, and currently own a Bravia 32" and Sony large rear projection and never had problems. I attached the cords as instructed and was never able to get a picture, only sound. I tried all inputs, all combos of wire hookups, changed my cables, etc. I gave up and called the Sony helpline.
Summary: Received this 46" Sony Bravia for Xmas, after setting up and doing start-up, we found that after the one second appearance of the Sony logo, the screen went black, but there was sound. We noted that when a bright light was shining on the screen, one could see a faint picture, so we concluded that the backlight was not functioning. We called Sony Support (after hours) and got a response and the technical person on the line did a troubleshoot with us.