Sony Bravia L-Series KDL-32L5000 32-Inch 720p LCD HDTV, Black
M. Krawitz, Amazon
19 July 2013
Summary: I like this TV. I now have this in my work room upstairs. It fits the bill. I wanted to get another of these but ended up with a similar model I found here on Amazon. But I like this model better.
Summary: For years I have been a loyal Sony customer. Whenever I need electronics I buy Sony. After just two years, this Sony KDL-32L5000 LCD TV I purchased from Best Buy just quit working. Watched late night show, woke up next morning and TV will not power on from the remote or the on/off button on the unit itself. My previous Sony TV lasted forever and was only replaced because of new digital signal technology.
Do NOT buy this TV, problem with remote control function
11 September 2011
Summary: I bought this TV less than a year ago and barely used it, until I found out about a month ago that the remote controller no longer controls the TV. After trying other controllers I confirmed that the problem must be inside the TV itself. I then found on the Internet that other people had had the same problem with this model. I called SONY and they would neither deny or confirm that there was a common problem with the IR receiver board.
Summary: This was a great tv for the first year we had it but shortly after that the remote stopped working. I bought a universal remote and found it didn't work either. I therefore assumed that the IR sensor was faulty. I called Sony tech support to discuss the problem and the technician told me based on my model# that there was a software update indicated to correct the problem I described.
Remote not working -- Technical Support nonexistent
Dawn M. McCarthy, Amazon
13 December 2010
Summary: We purchased our television less than 2 years ago. One month ago the remote stopped working. The remote works on all Sony televisions at the store and we've tried numerous universal remotes, but they also won't work. We have made multiple phone calls to Sony and have spoken with Technical Support, Customer Relations and National Customer Relations. All we've received has been a run around.
Summary: The bottom line is that this product is defective. Sony knows that it is defective and still refuses to replace it with a new television that works. They can only offer "refurbished models." I didn't pay for a refurbished television and I don't want one now. Additionally, the customer service is horrible and extremely poor on following through with actions that they promised to take.
Summary: This television delivered exactly what I wanted it to for just over one year and then the screen went schizo on me. I didn't get the extended warranty, because it was bought for low-usage (bedroom). It wasn't beat-up like some other people's televisions. Now Sony is telling me that I have to shake it off and get it fixed on my own buck. I guess I should have used it harder so it broke a couple of weeks ago, hunh?