Owned TV for close to a year nice TV , Poor Customer service, on 3rd TV
14 April 2014
Summary: These 80" screens have major issues. 1st TV went bad , 2 months in. On the vertical axis, a band about 1" wide went bad and turned blue. They replaced the tv. 2nd Tv had the triangle shadow issue on the bottom right. They replaced the tv 3rd Tv bad pixel.. they claimed it was in spec. CS told me they could replace it with a refurbed unit, as it is "within spec".
Summary: I have been enjoying this TV for about 6 months. Today it would not power on. I called Sharp for help, their customer service representative gently asked me call back tomorrow because their computer system is down.
Defective TV and untruthful company. Avoid Sharp at all costs!
Anastasios Hagisavas, Amazon
3 December 2013
Summary: I bought this TV and within a couple of weeks it formed a red line down the middle. Sharp said that that is a common defect in their TVs and not repairable agreed to replace the TV. They sent a replacement unit 1 month later and used a company called NVC which is unqualified to handle electronics. Upon removing my old TV, they shook and banged it and failed to remove the HDMI and Power cable.
Summary: Good luck buying any Sharp TV. If you are lucky it will not be completely defective. If not you better know how to do a good song and dance routine because you will need it to get any support from this low life organization. On there web site they advertised next day enterprise support. When I received an 80" touch TV it took 14 days of agravating multi- hour phone calls and a bunch of run arounds to finally get a replacement.